Hotel Cristall

Ursulaplatz 9–11, 50668 Köln, Germany
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New in Cologne: A "City Art & Culture Tax" is coming into effect of 1st October 2010....
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Hotel description Hotel Cristall

New in Cologne: A "City Art & Culture Tax" is coming into effect of 1st October 2010. Therefore every Hotel has to collect a 5% extra fee on top of the accommodation rate and pass it on to the City of Cologne.


Hotel Cristall has been situated on the Ursulaplatz since 1994 and is centrally located between the cathedral, the railway station and the Ebertplatz. The cathedral, the railway station, the Mediapark, the old town, museums, the extensive shopping streets and the exhibition grounds can be comfortably reached on foot.

The 97 rooms feature individual designer furnishings and, together with the lobby and cocktail bar, radiate an unconventional flair that is particularly appreciated by the more cosmopolitan guests. All standard rooms are equipped with unique furniture, direct-dial-phone, analogue fax and modem access, mini bar, shower, toilet, hair-dryer, cosmetic articles, cable TV and pay TV.

Our Comfort rooms are newly furnished and belong to an impressive old building redeveloped in 2008, and attached to our main building. The Rooms are 26-36 square metres in size with a 3-metre ceiling height, and thus provide generous comfort. All Comfort rooms are non-smoking rooms and feature: king-size bed, air-conditioning, LCD flat screens, Wi-Fi free of charge, satellite TV and free SKY-TV entertainment, direct-dial telephone, DSL-modem connection, desk, mini bar, spacious shower and toilette, hair dryer and toiletries.

We also place a hotel safe, ironing room, baby bed, newspapers and magazines at your disposal.


Further information on the hotel

3* Superior Hotel The Standard rooms can be requested as smoking or non-smoking rooms. The Comfort category is non-smoking-room. W-LAN free of charge in Hotel Cristall. Pets are not allowed. SKY conference channel German Soccer League free of charge ++++Attention: The city of Köln charges an overnight stay tax of 5% on the room accommodation rate from 01.12.2014, which needs to be paid by the guests. This tax is NOT INLCUDED in the rates and needs to be paid additionally in the hotel. Business travelers are exempted from this tax when showing an adequate verification (e.g. employer certificate). ++++

Reception hours

Everyday 24 hours
Check-in time:14:00
Check-out time:12:00
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Ursulaplatz 9–11, 50668 Köln, Germany

Hotel home page

Distances (km)

Metro / suburban train 0.2
Highway 2.03
Congress center (Köln Kongresszentrum) 1.7
City district (Köln) 0.8
Station (Köln Hauptbahnhof) 0.34
Airport (Cologne Bonn Airport (CGN)) 15.84
Airport (Düsseldorf International Airport (DUS)) 40.46
Airport (Dortmund Airport (DTM)) 78.43

To reach the hotel

Starting point:
From Dom/Hbf. (train + underground) take the exit marked Dom, turn right into Dompropst-Ketzer-Strasse, take the next right into Marzellenstrasse, continue for 250 m and you'll find the Hotel...  more

For HOTEL INFO guests

Complimentary daily newspaper
Free internet terminal
Free WI-FI

Hotel features

  • Twin rooms: 3
  • Single rooms: 29
  • Double rooms: 54
  • Triple rooms: 9
  • Mobile phone reception
  • Air conditioning in public places
  • Lobby
  • Safe deposit box at reception
  • Fire detector
  • No pets allowed
  • Shoe-polishing machine
  • Laundry service
  • Lift

Room features

  • Shower
  • Smoke alarm
  • Wi-Fi
  • Noise-protected windows
  • Separate luggage deposit
  • Satellite TV
  • Mini bar
  • International news
  • Change of hand towels
  • Change of bed linen
  • Telephone
  • Hairdryer


  • Wholefood meals available
  • Vegetarian meals
  • Bar

Accepted credit card payments

  • DinersClub
  • Visa
  • MasterCard
  • AmericanExpress
  • JapanCreditBureau

Hotel ratings

Ratings that only come from actual guests

The rating is made after the guest's stay

Over 2 million guest ratings

Overall: 326 ratings, including comments: 161 ratings
7.7 / 10
Average rating
of all hotel guests
of all hotel guests
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7.5 / 10
Quality of room
6.4 / 10
Noise levels in the room
8.4 / 10
7.5 / 10
Value for money
7.9 / 10
8.3 / 10
Friendliness and competence of the hotel staff
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Corporate customers
7.3 / 10
January 2014
"Value for money"
"room size, no table"
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8.8 / 10
October 2013
"Very helpful staff and great location -- once we found it!"
"A little more than we wanted to spend "
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Corporate customers
7.7 / 10
July 2013
"very accomodative staff."
"Room size is too small. ACs are not there in all room."
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Corporate customers
9.0 / 10
October 2011
"The staff was very friendly and helpful."
"The beds were not as comfortable as I had hoped for the price."
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Corporate customers
9.6 / 10
May 2009
"Extremely good reception staff. Whilst an unpreposessing location and exterior it is attractive inside and spotlessly clean. I had to leave too early to have breakfast."
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Corporate customers
8.7 / 10
December 2008
"Idealy situated near to the Centre in order to view the Dom and other sites."
"Not easy to find with a car due to the one way system."
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Couples between 30 and 50 years
7.0 / 10
October 2008
"Good breakfast. Triple room good."
"Would prefer a better location."
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Corporate customers
7.5 / 10
May 2008
"Breakfast was really nice and tasty. Varity of choices. The distance from Koln station to the hotel was close."
"The room was located on the side of street, so it was noisy when opening of windows."
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Non-business solo travellers
8.7 / 10
December 2007
"A very good hotel in a very convenient part of Koln,near to the centre but not too busy area.I will use this hotel again!"
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Corporate customers
8.0 / 10
November 2007
"Very pleasant, very clean."
"Room (106) could have been a bit more spacious. But was not a problem for just one night."
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Star rating are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions.