Holiday Inn Basingstoke

Grove Road,.RG21 3EE Basingstoke, United Kingdom

Hotel location

1.7 km/1.1 mi56 km/34.8 mino details

no detailsTrade fair/exhibition: no details

Grove Road,.RG21 3EE Basingstoke, United Kingdom

Hotel description

Welcome to the excellent first-class hotel.

The hotel's own description

Further information on the hotel

Eröffnet:2001

Number of floors:2

Check-in time:2:00 PM

Check-out time:12:00 PM

54%

Recommendation

The last booking was made 2 days ago from Sweden

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"Hotel was situated close to the motorway and easy to find. Lots of parking spaces. Staff were friendly. Checking in and out was easy. Room and facilities in room were very good. Cleanliness excellent."

Couple over 50 years

April 2010

Hotel and Room Layout

Hotel reviews

Customers who have stayed in this hotel say:

5,9 / 10

54%

Recommendation

Show all 14 evaluations

6,3 / 10

Quality of room

4,3 / 10

Noise levels in the room

7,9 / 10

Cleanliness

4,2 / 10

Sport / wellness offer

4,8 / 10

Value for money

6,8 / 10

Friendliness and competence of the hotel staff

6,8 / 10

Breakfast/gastronomy

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Evaluations

Date

Business travellers

3,2 / 10

November 2010

plenty of parking and no extra charge, staff were not unfriendly

the rooms and corridors look shabby, no hot water available out of main hours (i.e. don't bath/shower in the afternoon). Bathroom is tiny and old and very very cold. I stayed in November, would not fancy going here in January. Many Rooms are on ground floor and feel threatening due to poor location of hotel behind a petrol station. TV did not really work. Paper thin walls and floors allow an intimate understanding with any adjoining room. Overpriced even by english standards, I cannot recommend this hotel at all. Should be ripped down and rebuilt or just ripped down. Important to note - the poor rating I give this hotel is nothing to do with the staff.

Couples over 50 years

9,0 / 10

April 2010

Hotel was situated close to the motorway and easy to find. Lots of parking spaces. Staff were friendly. Checking in and out was easy. Room and facilities in room were very good. Cleanliness excellent.

Room not one requested but upgraded to executive room. Water was just warm so showering was unpleasant. Complaint dealt with quickly and courteously. Breakfast over priced and the long wait for fresh, or any food on the buffet was off putting. Coffee and toast cold by the time I got back to the table.

Business travellers

5,2 / 10

January 2009

Reception staff were ok, a bit robotic though

Room was quite small and noisy. Meal in the restaurant was very poor and expensive.

Families with children

8,8 / 10

October 2008

This was an excellent little hotel for our needs. Very clean and very helpful staff. They gave us a HUGE room which was very well appointed.

Couples between 30 and 50 years

6,5 / 10

September 2008

clean, lovely room, nice shower

sound proofing terrible could hear people above me who were very loud and obviously enjoying themselves!! i'm only glad we don't have children because explaining those noises would of been highly embarrassing! Also even though the food is lovely its so expensive over £18 for the 2 of us to have breakfast. Please can you cater for those on tighter budgets.