Hilton Birmingham Metropole hotel

National Exhibition Centre,.B40 1PP Birmingham, United Kingdom

Hotel location

13.1 km/8.1 mino detailsno details

no detailsTrade fair/exhibition: no details

National Exhibition Centre,.B40 1PP Birmingham, United Kingdom

63%

Recommendation

The last booking was made 2 days ago from United Kingdom

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"Some people of the stuff were friendly."

Business traveller

July 2009

Hotel reviews

Customers who have stayed in this hotel say:

6,4 / 10

63%

Recommendation

Show all 37 evaluations

5,5 / 10

Quality of room

7,2 / 10

Noise levels in the room

7,1 / 10

Cleanliness

7,7 / 10

Sport / wellness offer

5,9 / 10

Value for money

7,6 / 10

Friendliness and competence of the hotel staff

6,9 / 10

Breakfast/gastronomy

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Evaluations

Date

Business travellers

3,2 / 10

July 2009

very dirty and smelling badly

Business travellers

2,7 / 10

July 2009

Some people of the stuff were friendly.

When I checked in, the toilet did not flush (obviously nobody checked) Also the checkin stuff did not want to give me cash to pay my taxi ( I did not have pounds with me.) Usually hotels do that and put it on the bill. Receiving calls from the outside in the hotel room was not possible, because the Operator did not take any calls. Only when I asked the reception to wake up the operator, I got my call. Despite of the high costs, there was not even wireless in the room.

Private travellers travelling alone

10,0 / 10

June 2009

I found this hotel excellent value for money after a long flight back to UK.The meals may be expensive but are worth every penny.The staff were all very good,so I may return for a longer stay and use all the facilities and nearby attractions etc.Thank You

Couples between 30 and 50 years

9,8 / 10

April 2009

From the minute we arrived and greeted at the door by the doorman until we left, the service we received was incredibly good. It really made our first weekend away in Birmingham very special. We will definately stay at the Hilton again.

Nothing negative to say at all.

Business travellers

4,6 / 10

March 2009

good location next to the NEC, and excellent food for the conference lunch and dinner

water running constantly from the overflow, green stains in the bath suggests it beein like that for months, and lights that buzz whilst lit

Anonymous

2,5 / 10

March 2009

The hotel is overpriced and trades on its proximity to the NEC

Private travellers travelling alone

8,3 / 10

February 2009

Pierre - was the most helpful and competent hotel reception member I have come across in a long while. Polite, helpful and knowlegable, I hope his work is valued as it was he that made this stay a pleasant one.

The member of staff whom took my call from the coutesy phone in the airport was bordering rude when scoffing as I spealt out my name for her and then still"forgot" to send a car for me - poor show!

Anonymous

10,0 / 10

February 2009

We had a problem with the courtesy coach link from the airport/rail link to the hotel. Our complaint was dealt with immediately and to our satisfaction by the duty manager.

Business travellers

8,2 / 10

December 2008

At the price I paid the hotel was fantastic value for money I have stayed here before during Exhibitions at the NEC and paid 3 times as much for the same accomodation. The breakfast was very good and the staff very polite and friendly.

My room was getting a bit tired looking However the floor I was on is due for upgrading At the price paid I had no complaints.