Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Grand Mercure Shenzhen Oriental Ginza

7.4

282 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Grand Mercure Shenzhen Oriental Ginza
Hotel Grand Mercure Shenzhen Oriental Ginza
Hotel Grand Mercure Shenzhen Oriental Ginza
Hotel Grand Mercure Shenzhen Oriental Ginza
Hotel Grand Mercure Shenzhen Oriental Ginza
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Grand Mercure Shenzhen Oriental Ginza

  • Free WiFi
  • Parking directly by the hotel
  • 1 bottle of mineral water
  • Free use of an internet terminal
  • Free garage in or directly by hotel
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

 

Business hours of reception: 24 hours

Overlooking the Futian District in Shenzhen, China, the 25-story Swiss-Belhotel Suites and Residences is located four kilometres from Happy Valley theme park. Another theme park, the 480,000-square-meter Windows of the World, features reproductions of some of the world's most famous tourist attractions, and is also four kilometres away. Huanggang Port and the Hi-Tech Exhibition Centre are six kilometres from the hotel, and Shenzhen International Airport is 40 kilometres away.

The guestrooms and suites at the Swiss-Belhotel Suites and Residences offer views of the city and provide high-speed Internet access, newspaper, coffee make, safe, refrigerator, mini bar, television and bathrobe.

The Swiss-Belhotel Suites and Residences houses offers an indoor pool, sauna, steam room and fitness equipment. Airport transfer can be arranged for a fee, and we also offer free parking.

A variety of dining options are offered at the Swiss-Belhotel Suites and Residences, including Monsoon, a café and lounge serving international á la carte cuisine, and the Chinese Restaurant. Offering teas from all over China, our Tea House is another place of relaxation. The Teppanyaki and Sushi Bar presents sushi in a Zen-like ambience. On request, we also provide room service.

The hotel offers free parking permist for the in-house guest; Free Internet Access; Express check-in/out; all suites and part of rooms are equipped with kitchen; spacious gym room; Shenzhen Bay. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2004, Last partial renovation: 2021, Number of floors: 25, Trade fair/Conference hotel, Non-smoking hotel, Children-friendly hotel, Holiday hotel, Family-run hotel, Business hotel, All-inclusive hotel, Number of rooms: 479, Number of singlerooms: 272, Number of double rooms: 158, Number of twin-rooms: 58, Of which are suitable as three-bed rooms: 201, Number of suites/appartments: 43, Number of junior suites: 39, Number of rooms with air conditioning: 479, Number of non-smoking rooms: 479, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 14:00 p.m.
Check-Out: 15:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Grand Mercure Shenzhen Oriental Ginza:

Visa Japan Credit Bureau American Express China Union Pay Mastercard

Service & facilities

  • Garden/Park
  • Roof garden
  • Elevator
  • Reception (lobby)
  • Executive/Business floor
  • Public internet terminal: Price/Hours: 0,00 CNY
  • Secure parking
  • Security patrolled car park
  • Coach parking space at hotel
  • Hotel-owned car park Price/Hour 0,00 CNY
  • Hotel-owned car park Price/Day 0,00 CNY
  • Free parking
  • Hotel-owned car park
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Sprinkler system
  • Video surveillance of hallways
  • Security guards
  • Fire alarm
  • Building meets all current local/state/country building codes
  • Smoke detectors in all rooms
  • Audible smoke alarm in hallways
  • Hotel has emergency lighting
  • Audible smoke alarms in guest rooms
  • Emergency backup generators
  • Hotel staff trained in first aid
  • Hallways equipped with fire exstinguishers
  • Guest rooms accessed by interior entrances
  • Guest room doors self-closing
  • Emergency exits for each floor
  • Video surveillance recorded 24 hrs a day
  • Parking areas patrolled
  • Hotel complies with country/state/local fire prevention laws
  • All guest rooms equipped with sprinklers
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Visual alarms for the deaf/hard of hearing in guest rooms
  • Parking area equipped with lights
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hotel stairways ventilated
  • Childrens playground
  • Indoor swimming pool:
    Open 06:00 - 23:00
  • Sauna:
  • Health and beauty center:
  • Beauty parlor:
  • Fitness centre:
  • Breakfast: 06:00 -
  • Café/Bistro
  • Vegetarian food available
  • Kosher food available
  • Halal food available
  • Diabetic food available
  • Open-air restaurant/Beer garden, etc.
  • Hotel bar
  • Restaurant:
    06:30 -
  • Chop sticks
  • Menu

Room facilities

  • Easy access for wheelchairs
  • TV remote control
  • Telephone by the bed
  • Cable TV
  • Pay TV
  • TV with international news channel
  • Satellite TV
  • Fax
  • DSL/Broadband internet access
  • WiFi in all rooms
  • Bathrobes
  • Hairdryer
  • Full-length mirror
  • Bathroom with bathtub
  • Plan of emergency exits
  • Bathroom with shower
  • Minibar
  • Room safe
  • Emergency information
  • Make-up mirror
  • Centrally controlled ventilation
  • Centrally controlled air conditioning
  • Individually controlled ventilation:
  • Kitchenette in 40 rooms
  • Fridge in 40 rooms
  • Iron + ironing board in 479 rooms
  • Chinese TV channel
  • Complimentary slippers provided in room
  • Chinese instant noodles in minibar
  • Free tea supplies in room

In-house services

  • Shoe-polishing service
  • Laundry service
  • Free WiFi
  • Parking directly by the hotel
  • 1 bottle of mineral water
  • Free use of an internet terminal
  • Free garage in or directly by hotel
  • Express check-out
  • Classic concierge service
  • Limousinenservice
  • Porter service:
  • Secretarial services
  • Pets not allowed
  • Hairdresser/Barber
  • Business Center
  • Store/Mini supermarket
  • Hotel safe
  • Safety deposit boxes at reception
  • Changing mat for babies
  • Ice machine
  • ATM
  • Air conditioning in public areas
  • Local map and destination/city information in Mandarin
  • Welcome booklet in Mandarin
  • Daily weather forecast in Mandarin
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • Number of conference rooms: 11
  • Conference facilities for up to 400 people

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Hotel Grand Mercure Shenzhen Oriental Ginza

Hotel Grand Mercure Shenzhen Oriental Ginza: Location and distance

Center: 5.00 km - Shenzhen

Airport: 24.00 km - Banan Ariport

Train station: 8.00 km - Shenzhen Bei Station

Frequently asked questions about Hotel Grand Mercure Shenzhen Oriental Ginza

How was the Hotel Grand Mercure Shenzhen Oriental Ginza rated on average?
On average, the Hotel Grand Mercure Shenzhen Oriental Ginza was rated 7.4 by 282 former guests.
How far is the distance to the nearest train station?
The nearest train station is 8 kilometers from the Hotel Grand Mercure Shenzhen Oriental Ginza.
How far is the distance to the nearest airport?
The nearest airport is 24 kilometers from the Hotel Grand Mercure Shenzhen Oriental Ginza.
Is the hotel Hotel Grand Mercure Shenzhen Oriental Ginza centrally located?
The Hotel Grand Mercure Shenzhen Oriental Ginza is approximately 5 kilometers from the city center.
Is there parking for hotel guests at the Hotel Grand Mercure Shenzhen Oriental Ginza?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking
  • Security patrolled car park
  • Coach parking space at hotel
  • Parking areas patrolled
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Grand Mercure Shenzhen Oriental Ginza?
Is it possible to cancel the booking at the Hotel Grand Mercure Shenzhen Oriental Ginza free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Grand Mercure Shenzhen Oriental Ginza?
The hotel offers the following payment options:
  • Visa
  • Japan Credit Bureau
  • American Express
  • China Union Pay
  • Mastercard
  • Diners Club
  • (Bank) transfer

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Evaluations of Hotel Grand Mercure Shenzhen Oriental Ginza

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
282 Evaluations 174 including comments:
7.4 / 10

corporate customer between 40 and 50 years

24.12.19

8.7 Very good

Positive 交通方便

corporate customer between 40 and 50 years

24.12.19

8.1 Very good

Positive location, convenient of traffic

group traveler up to 30 years

23.12.19

10 Excellent

Positive breakfast, service and room is bigger than others. Negative Standing in the bathtub to take a bath

corporate customer between 40 and 50 years

17.06.19

9 Excellent

Positive Convenient location with 2 minutes walk from metro station Zhuzilin. Great small meeting room facilities in 25th floor.

anonymous between 50 and 60 years

03.05.19

8.4 Very good

Positive breakfast is very good Negative the hotel building has some construction, so a bit noisy