Elb-Residence Appartements

This is what awaits you:
Free WI-FI
Hotel's own parking spaces
Access to sauna

Hotel location

Billwerder Neuer Deich 14, 20539 Hamburg, Germany
City district 3.1 km/1.9 mi
Airport 10.96 km/6.8 mi
Highway 0.75 km/0.5 mi
Station 2.53 km/1.6 mi
Your travel dates:
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Hotel description Elb-Residence Appartements

Our whole staff would like to enthusiastically welcome you to the Elb-Residence Appartements. Apartment Hotels are plentiful, but this one is a prime example of its type. It has all of the advantages you would expect, and more.
It doesn't matter whether you're staying for one night or more, you will find lots of parking spots available at our cushy hotel. We provide car parking space at the hotel for your convenience while you stay with us.
Free for you
A complimentary welcome drink awaits you on arrival. Guests of the hotel can receive a daily newspaper without charge. The hotel sauna is available to use and is complimentary during your stay.
Make yourself at home
You will not have to worry about your jewellery, money or important documents - you an keep them in the safety deposit box at reception or in the one provided in your own comfortably decorated. To reach your homy room on one of the upper floors we recommend you to use the lift. The lobby in the entrance is sure to make a great first impression.
A family-friendly atmosphere is a high priority at this hotel, which features a children's play area and has non-smoking rooms available upon request.
Culinary greetings from the kitchen
During the day proceed to our hotel's restaurant and grab a bite to eat. Our vegetarian guests will also find something suitable on the menu. And in the evening you can enjoy a liquid refreshment in our hotel's bar.
Where you will stay
Your room's desk is ideal if you brought your work back to the hotel. You'll find cable TV for visual and audio entertainment in each and every room. Satellite TVs can be found in every room. There is pay TV with plenty of entertaining programmes in all our rooms. Use the properly functioning phone in your hotel room to touch base with your friends or family.
While visiting us, you are supplied with bathrooms equipped with a hand-held blow-dryer, complimentary bathrobes and a shower.
Our hotel has soundproof windows for your enjoyment.
Relax or be active
Ask the experienced staff about the tanning shop supplied. A sauna is also included.

Further information on the hotel

Feast in our restaurant Elbgarten or have the night end at our hanseatic pub Windfang. For appartments with kitchen, please contact hotel directly.

Reception hours

Every day 24 hours
Check-in time:15:00
Check-out time:12:00
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Billwerder Neuer Deich 14, 20539 Hamburg, Germany

Distances (km)

Metro / suburban train 0
Highway 0.75
Congress center (CCH) 5
Tennis court 2
Golf course (Moorfleet) 3
City district (Hamburg) 3.31
Station (Hamburg Hbf) 2.53
Airport (Hamburg Airport (HAM)) 10.96
Airport (Bremen Airport (BRE)) 98.96
Airport (Lübeck Blankensee Airport (LBC)) 54.33

To reach the hotel

Starting point:
Use the busline 120 or 124 until the bus station Billhorner Mühlenweg. Coming from the south, follow signs for the city centre and cross the Elbe River,staying in the far right lane.The first...  more

For HOTEL INFO guests

Complimentary daily newspaper
Access to sauna
Free WI-FI
Welcome drink

Hotel features

  • Single rooms: 22
  • Double rooms: 77
  • Apartments: 99
  • Twin rooms: 21
  • Triple rooms: 4
  • Lift
  • Shoe-polishing machine
  • Swimming pool (indoor)
  • Parking places with security personnel making their rounds
  • Pet friendly (15 EUR/night)
  • Laundry service
  • Designated parking place for the disabled
  • Playground
  • Security personnel
  • Women's parking area close to the hotel
  • Fire detector
  • Entrances with video surveillance
  • Quick check-out
  • Air conditioning in public places
  • Barrier-free
  • ATM
  • Garage
  • Garden/Park
  • Washing machine for guests
  • Safe at reception
  • Bus stop near the hotel
  • Hotel's own parking spaces
  • Safe deposit box at reception
  • Business Centre
  • Lobby
  • Dogs of all sizes allowed

Room features

  • Full-length mirror
  • Desk
  • Wi-Fi
  • Lounge
  • Pay TV
  • Satellite TV
  • Noise-protected windows
  • Window that can be opened
  • Safe
  • Hairdryer
  • Bathrobe
  • Shower
  • Cable TV
  • Sprinkler system
  • Change of hand towels
  • Smoke alarm
  • DVD player
  • Telephone


  • Restaurant
  • Vegetarian meals
  • Bar

Sport/leisure activities

  • Sauna
  • Solarium
  • City tour
  • Fitness room
  • Bicycle hire

Accepted credit card payments

  • DinersClub
  • Visa
  • MasterCard
  • AmericanExpress
  • JapanCreditBureau

Hotel ratings

Ratings that only come from actual guests

The rating is made after the guest's stay

Over 2 million guest ratings

Overall: 245 ratings, including comments: 122 ratings
7.8 / 10
Average rating
of all hotel guests
of all hotel guests
would recommend this hotel to their friends
Rating filter:
7.7 / 10
Quality of room
7.9 / 10
Noise levels in the room
8.1 / 10
7.1 / 10
Fitness / Spa
7.6 / 10
Value for money
8.0 / 10
8.2 / 10
Friendliness and competence of the hotel staff
Sort according to:
Couples over 50 years
6.5 / 10
July 2013
"Perfect location, in the green suburbs of Hamburg, but five or six bus stops only to central station."
"* Apartment with no fridge or the facility to make some tea or coffee (complete kitchen can be rented for additional 30€ a day). * With booking 4 months in advance it was not possible to get a Non-Smoking apartment. "
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Non-business solo travellers
4.8 / 10
July 2012
"All my special wishes could be realized in the hotel (upper floor, double bed for my own)."
"Only to overnight it is okay. Specially for me it was too far from the centre! The part of the town seems not so save for a single woman."
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Couples over 50 years
9.3 / 10
June 2010
"it is very good hotel. the drink is even free of charge."
"by check out it is a mess"
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Corporate customers
5.7 / 10
April 2010
"Everything was almost perfect until it came to checking out"
"The man checking me out disappeared half way through checking out, I then had to wait half an hour before anyone else would help me. I ended up giving up and walking out, I'm still waiting for them to contact me."
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Corporate customers
6.7 / 10
May 2008
"Wifi is 10.00 EUR per hour. very expensive."
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Star rating are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions.