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guest rating: (4,9 of 10) |
| on business travelling as an individual, 31-40 years; travel season:February 2012 |
Nothing

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overcharged my card, Heater made noise all night, twin bed, maid ignored do not disturb sign on door |
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guest rating: (6,2 of 10) |
| travelling with children, 31-40 years; travel season:March 2011 |
One employee at the reaustaurant (we had a dinner there) was more than dedicated. It was a pleasure to have that positive experience. |
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guest rating: (10,0 of 10) |
| private travelling as a couple, over 60 years; travel season:October 2010 |
Very helpful staff. High standard of facilities; ideal location |
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guest rating: (9,8 of 10) |
| private travelling with children, 51-60 years; travel season:July 2010 |
breakfast buffet was very good and copious
staff was very friendly, rooms clean
hotel close to public transportation

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hardly no variation in the breakfast buffet, sometimes hot food a little bit on the cold side |
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guest rating: (4,5 of 10) |
| private travelling as a couple, under 31 years; travel season:July 2010 |
the breakfast is very good rooms are big and clean,location very good in the city directly.

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no doble bed in the room only separated beds, the staff is not so friendly, very expensive and dont quite hotel |
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guest rating: (9,3 of 10) |
| private travelling as a couple, under 31 years; travel season:May 2010 |
Good selection of food for breakfast! Friendly staff!

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Not large menu choice for evening meal, prices for wine |
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guest rating: (6,0 of 10) |
| private travelling as a couple, under 31 years; travel season:May 2010 |
Hotel staff helpful with extra requests, Room comfortable, quiet and spacious.

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Hotel staff during check-in process rendered little information, no times for breakfast service or check-out times were given. Hotel bar and resturant very expensive with little choice,room service menu much better and more adequate pricing. |
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guest rating: (8,6 of 10) |
| private travelling as a couple, 31-40 years; travel season:February 2010 |
The Hotel is situated in a wonderful position near two metro stations. The rooms are very clean, the stuff is friendly and the breakfast was delicious.
I think I will stay here again on my next trip to Berlin.

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The room (nice though) maybe needs a renovation. |
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guest rating: (9,3 of 10) |
| private travelling with children, under 31 years; travel season:December 2009 |
Location is very central, close to the Zoo, the underground and trains, good shopping and right beside a great christmas market, also beside the tour bus stops, very quiet rooms, very helpful staff and the breakfast is great

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two twin beds instead of a double and the room was a little cramped with the baby cot and the buggy but it was still quite comfortable. |
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guest rating: (4,8 of 10) |
| on business travelling as an individual, 31-40 years; travel season:June 2009 |
the sofa bed was definitely not the standard I expected |
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guest rating: (5,9 of 10) |
| private travelling as a couple, 31-40 years; travel season:April 2009 |
Very good location close to Kuudam and ZooStation - there are always many people on the streets.

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Romm was too noisy - we had window oriented on the street, we couldn´t have it open during the night.
Teppich war schmutzig :-( |
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guest rating: (4,7 of 10) |
| private travelling as a couple, 31-40 years; travel season:October 2008 |
friendly staff

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too expensive, for 250 euros per night one would expect sth more |
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guest rating: (8,6 of 10) |
| private travelling as an individual, 41-50 years; travel season:September 2008 |
The cancellation policy is not mentioned in the description (blank line), the price was charged immediately after the booking with no option of cancelation or changes, in this case, I paid for two persons although I finaly came by myself (my colleague couldn't arrive, my request for change from double room to single room was rejected). |
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guest rating: (9,8 of 10) |
| private travelling with children, 31-40 years; travel season:January 2008 |
Very friendly and polite staff. Good location for walks to the Zoo and for shopping |
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guest rating: (9,6 of 10) |
| private travelling as a couple, over 60 years; travel season:August 2007 |
excellent value. At least 20% cheaper than comparable hotel ih Munich. |
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guest rating: (9,8 of 10) |
| on business travelling as an individual, 31-40 years; travel season:July 2007 |
scrambled eggs are very dry |
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guest rating: (10,0 of 10) |
| private travelling as a couple, over 60 years; travel season:May 2007 |
This hotel is in the middle of the town and if you get a room not out to the front, you have a look to a green roof. You can hear the birds in the morning instead of traffical noise. Excellent breakfast/nothing is missing. Polite personal which does´nt let you wait.

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For people over 60 the beds in german hotels are very hard (obs in general) And this 4 star-hotel is I'm sorry no exception. A offer could/should be made to deliver a sort of "overmadrass" which is very common in f ex scaninavian countries. |
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guest rating: (9,4 of 10) |
| private travelling as a couple, under 31 years; travel season:July 2006 |
| Alles war einfach nur perfekt! |
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