Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Crowne Plaza WEST HANOI (Hanoi)

7.7

4 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Crowne Plaza WEST HANOI (Hanoi)
Hotel Crowne Plaza WEST HANOI (Hanoi)
Hotel Crowne Plaza WEST HANOI (Hanoi)
Hotel Crowne Plaza WEST HANOI (Hanoi)
Hotel Crowne Plaza WEST HANOI (Hanoi)
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Crowne Plaza WEST HANOI (Hanoi)

  • Free use of an internet terminal
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

In the name of our entire crew, we welcome you happily to the Crowne Plaza West Hanoi. As a member of the InterContinental Hotels Group family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. There are lots of parking spots available to guests of this hotel. All the hotel guests appreciate having their own complimentary newspaper delivered on a daily basis. You will not have to go hungry - or thirsty - with our full-service eatery and the convivial hotel bar providing for your every need. Where you will stay A writing table, a minibar stocked with a large amount of beverages and a trouser-press await you in each hotel room. On a rainy day you can take advantage of your in-room entertainment. Satellite television sets are provided in our hotel rooms. A strong box is included in all our rooms. Each hotel room features a telephone. You will find a refrigerator in each of our hotel rooms. Bathrooms with a bath are a standard feature in our hotel. When visiting us, our guests are supplied with a hand-held hair-dryer as well as a bathrobe in each and every hotel room. Complimentary Registered Guest Parking Spacious car parking space in basement 1 and basement 2 Car Parking - Registered Guests Only Parking Area Equipped with Lights

Hotel data

Hotel built in: 2010, Number of floors: 24, Children-friendly hotel, City hotel, Spa clinic, Number of rooms: 393, Number of singlerooms: 306, Number of double rooms: 87, Number of suites/appartments: 40, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Crowne Plaza WEST HANOI (Hanoi):

Visa Mastercard American Express Japan Credit Bureau

Service & facilities

  • Executive/Business floor
  • Elevator
  • WiFi with internet access in lobby
  • Security guards
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Sauna:
  • Whirlpool:
  • Health and beauty center:
  • Fitness centre:
  • Café/Bistro
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • Telephone on the desk
  • Voicemail
  • Satellite TV
  • DSL/Broadband internet access
  • WiFi in all rooms
  • Desk
  • Bathroom with bathtub
  • Bathrobes
  • Room safe
  • Hairdryer
  • Minibar
  • Temperature controls:
  • Kitchenette
  • Fridge
  • Ironing machine for pants
  • Iron + ironing board

In-house services

  • Shoe-polishing machine
  • Laundry service
  • Baby-Sitting
  • Free use of an internet terminal
  • Classic concierge service
  • Sightseeing tours
  • Car rental
  • Express check-out
  • Limousinenservice
  • Porter service:
  • Free daily newspapers
  • Secretarial services
  • Store/Mini supermarket
  • Business Center
  • Ice machine
  • Air conditioning in public areas
  • ATM
  • Audiovisual conference equipment
  • Number of conference rooms: 7

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Hotel Crowne Plaza WEST HANOI (Hanoi)

Hotel Crowne Plaza WEST HANOI (Hanoi): Location and distance

Center: 9.00 km - Hanoi

Train station: 6.00 km

Frequently asked questions about Hotel Crowne Plaza WEST HANOI (Hanoi)

How was the Hotel Crowne Plaza WEST HANOI rated on average?
On average, the Hotel Crowne Plaza WEST HANOI was rated 7.7 by 4 former guests.
How far is the distance to the nearest train station?
The nearest train station is 6 kilometers from the Hotel Crowne Plaza WEST HANOI.
Is the hotel Hotel Crowne Plaza WEST HANOI centrally located?
The Hotel Crowne Plaza WEST HANOI is approximately 9 kilometers from the city center.
Is there parking for hotel guests at the Hotel Crowne Plaza WEST HANOI?
Unfortunately, there are no parking facilities available for hotel guests of the Hotel Crowne Plaza WEST HANOI.
What are the breakfast times at the Hotel Crowne Plaza WEST HANOI?
Breakfast is not available at the Hotel Crowne Plaza WEST HANOI.
Is it possible to cancel the booking at the Hotel Crowne Plaza WEST HANOI free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Crowne Plaza WEST HANOI?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Mastercard
  • American Express
  • Japan Credit Bureau

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Evaluations of Hotel Crowne Plaza WEST HANOI (Hanoi)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
4 Evaluations 4 including comments:
7.7 / 10

corporate customer between 40 and 50 years

28.10.14

8.6 Very good

Positive Excellent customer service. Response time good and staff obviously well-trained.

corporate customer between 30 and 40 years

07.08.12

6.9 Satisfying

Negative Location is far from main attractions.