Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

City Garden Grand Hotel (Makati)

7.8

7 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 City Garden Grand Hotel (Makati)
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business tariff
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Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel City Garden Grand Hotel (Makati)

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Use of sun lounger during your stay
  • Free garage in or directly by hotel
  • Free use of the sauna
  • WiFi in room
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

In the name of our entire team, we welcome you warmly to the City Garden Grand Hotel. At our hotel there are parking spaces for your car and also secure parking for bikes and motorbikes. There are video surveillance systems at the entrances and in the corridors as well as security personnel. Secure parking for two-wheelers is also available. Parking lots are monitored by safety patrols. Free for you Hotel guests receive a free bottle of water. Courtesies, for instance a complimentary newspaper delivered once a day, are part of all of our rooms. Guests are invited to use the hotel sauna free of charge. Beach chairs are available which you can use for free. If you are arriving by car, we have free parking directly at the hotel. Our hotel's wireless internet can be used in the spacious public areas. Make yourself at home Our hotel strong box ensures security for valuables. Guests of the hotel may find it convenient to use the lift to the upper floors. We have video surveillance in our lobby. The hotel eatery's pleasant terrace is just the location for outdoor dining. Where you will stay Having a desk in your room is standard at our hotel. Our hotel's visitors are provided with an easy-to-use telephone, cable TV and a minibar stocked with a large amount of beverages that are featured in all our rooms. Those staying at our hotel are supplied with their own strong box and kettle (for preparing a cup of coffee) that are featured in every single room. For your convenience, we have a shower, a bathtub and a hairdryer located in our bathrooms. Your bathroom's complimentary bathrobes are at your ready when you get out of the shower. Your suite's bathroom also offers a hand-held blow-dryer. Relax or be active Our hotel's sauna is a soothing way to enjoy some of your time. Feel free to use the hotel's fully equipped fitness room. The hotel offers facilities that include 4 event venues, a Japanese restaurant, spa, roof deck with pool, bar, and jacuzzi, 5-story parking area, and Wi-Fi Internet connection. Child Policy: Two (2) children below 12 are allowed to stay in the room with their parents at no charge. Hotel is on soft opening, note of the following: set breakfast is served at the Ballroom, Gym , pool and room service are avaialble, lunch and dinner are NOT avaialble, Spa services will open on August. Thank you for your kind understanding. Attention: Deluxe King/Twin Room= hotel.de Standard; Premiere Twin= hotel.de Business Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2014, Last partial renovation 2014, Number of floors 33, Total number of rooms 311, Number of single rooms 159, Number of double rooms 152, Number of apartments 0, Number of rooms with air conditioning 311, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking room 40,

Reception open
During the week
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 14:00 p.m.
Check-Out : 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by City Garden Grand Hotel (Makati):

Visa Eurocard/MasterCard American Express

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Secure parking
  • Secure parking for bicycles/motorbikes
  • Restaurant(s) 3
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Outdoor swimming pool
  • Sauna
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Fitness centre
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Emergency exits for each floor
  • Building meets all current local, state and country building codes
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid

Room facilities

  • Cable TV
  • TV remote control
  • Desk
  • Telephone on the desk
  • Telephone in the bathroom
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Individually controlled ventilation
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes

In-house services

  • Hotel safe
  • Air conditioning in public areas
  • Classic concierge service
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Shuttle service to the airport
  • Business center
  • Secretarial services
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Use of sun lounger during your stay
  • Free garage in or directly by hotel
  • Free use of the sauna
  • WLAN in room

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City Garden Grand Hotel (Makati)

City Garden Grand Hotel (Makati): Location and distance

Center: 0.83 km - Makati

Airport: 6.29 km - Ninoy Aquino International Airport (MNL)

Frequently asked questions about City Garden Grand Hotel (Makati)

How was the City Garden Grand Hotel rated on average?
On average, the City Garden Grand Hotel was rated 7.8 by 7 former guests.
What time does check-in start at City Garden Grand Hotel?
Check-in is from 14:00.
Until what time do you have to check out?
The City Garden Grand Hotel requires you to leave your room by 12:00.
How far is the distance to the nearest airport?
The nearest airport is 6.3 kilometers from the City Garden Grand Hotel.
Is the hotel City Garden Grand Hotel centrally located?
The City Garden Grand Hotel is approximately 0.8 kilometers from the city center.
Is there parking for hotel guests at the City Garden Grand Hotel?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking
  • Secure parking for bicycles/motorbikes
  • Parking directly by the hotel
  • Free garage in or directly by hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the City Garden Grand Hotel?
Breakfast is not available at the City Garden Grand Hotel.
Is it possible to cancel the booking at the City Garden Grand Hotel free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the City Garden Grand Hotel?
The hotel offers the following payment options:
  • Visa
  • Eurocard/MasterCard
  • American Express

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Evaluations of City Garden Grand Hotel (Makati)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
7 Evaluations 5 including comments:
7.8 / 10

group traveler between 40 and 50 years

29.08.18

10 Excellent

Positive Nice hotel for short stay Negative Need to add various of breakfast food

corporate customer between 50 and 60 years

13.12.17

9.3 Excellent

Positive clean and cool rooms. amenities like the restaurant and pool at the rooftop.

group traveler between 30 and 40 years

26.09.17

8.1 Very good

Positive Staffs are friendly Negative should have ASEAN food

group traveler between 40 and 50 years

19.09.17

8.4 Very good

Positive Room was just fine and clean. Friendly and helpful staff. Negative The price was a bit expensive.

corporate customer between 30 and 40 years

17.11.14

4.1 Appealing

Negative It took 30mins to check-in and was given a smoking room.