Best Western Premier Queen Hotel

City Road, CH1 3AH Chester, United Kingdom
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Business hours of reception: 24 hours The Best Western Premier Queen Hotel, located directly opposite...
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Hotel description Best Western Premier Queen Hotel

Business hours of reception: 24 hours

The Best Western Premier Queen Hotel, located directly opposite the main line Chester Railway station, dates back all the way to 1860. Having recently seen a regenerating refurbishment creating the fabulous Kings at the Best Western Premier Queen Hotel complete with 87 individually designed executive rooms plus the Kings Quarters Bar and Grill and executive cocktail lounge.

The Best Western Premier Queen Hotel boasts an imposing Italian style and decor. Furnished beautifully, yet functionally – The Hotel offers quiet and spacious, first class accommodation. 218 en-suite bedrooms, many recently refurbished to a very high standard, all enjoying the pinnacle of modern comfort and convenience. Rooms are equipped with every facility including direct dial telephone, sat-TV, movie and games packages, tea and coffee making facilities and other such luxuries you might expect of a prestigious hotel.

Outside of your room, the hotel offers a number of guest facilities and services including a state-of-the-art TechnoGym, a fabulous room service menu, a delectable brassiere and so much more!

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Hotel location

City Road, CH1 3AH Chester, United Kingdom
Distances (km)
  • Airport (Liverpool)
  • Airport (Manchester)
  • Highway (M 53)
  • Highway (M 6)
  • Station (Chester)
  • City district
  • Beach (Sea)

Hotel features

  • Double rooms: 171
  • Suites: 3
  • Twin rooms: 29
  • Quadruple rooms: 5
  • Meeting rooms: 10 (Maximum number of persons: 400)
  • Hotel's own parking spaces
  • Wake-up service
  • Safe at reception
  • Wi-Fi
  • Reception open day and night
  • Parking subject to charge
  • Room service
  • Fireplace room/library
  • Laundry service
  • Secretarial service
  • Lift

Room features

  • Desk
  • Radio
  • Mobile phone reception
  • Internet access
  • Telephone
  • Non-smoking room
  • Rooms for the disabled
  • Hairdryer
  • Coffee maker
  • Shower
  • Bathroom
  • TV
  • Cot available
  • Bathtub

Accepted credit card payments

  • MasterCard
  • AmericanExpress
  • Visa
  • DinersClub
  • EC-Card (Electronic Cash)
Hotel ratings

Ratings that only come from actual guests

The rating is made after the guest's stay

Over 2 million guest ratings

Overall: 12 ratings, including comments: 5 ratings
8.1 / 10
Average rating
of all hotel guests
of all hotel guests
would recommend this hotel to their friends
Rating filter:
7.8 / 10
Quality of room
8.3 / 10
Noise levels in the room
8.5 / 10
5.8 / 10
Fitness / Spa
8.8 / 10
Value for money
8.8 / 10
8.9 / 10
Friendliness and competence of the hotel staff
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Corporate customers
8.2 / 10
October 2013
"Good old traditional hotel. Absolutly charming."

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Corporate customers
9.2 / 10
September 2013
"The hotel is traditional english, with new bathrooms. It is real charming. The breakfast is also english and one of the best I ever have seen."
"Windows and room doors are real old that makes it sometimes difficult to use them (doors do only shut with power, Windows do not stay open."

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Corporate customers
8.3 / 10
July 2013
"They are redesigning the rooms. Looks nice. I only had no closet to hang my clothes."
"The room has no airco."

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Couples between 30 and 50 years
9.3 / 10
March 2009
"Stayed in the Kings quaters, they are a must, superking beds etc, really quiet, decorated thoughout. Lovely gardens."
"Getting ripped off with the room service an additional charge is added on, then the room service menu is not what you have ordered No mention about paying for car parking. Pint of Lemonade £3.50 and they say we are in a credit crunch"

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Couples over 50 years
7.7 / 10
December 2013
"directly at the train station"
"the way into the city center was a bit long for"