Best Western Premier Queen Hotel

This is what awaits you:
Free WI-FI
Hotel's own parking spaces

Hotel location

City Road, CH1 3AH Chester, United Kingdom
City district 0.6 km/0.4 mi
Airport 15.76 km/9.8 mi
Highway no details
Station no details
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Hotel description Best Western Premier Queen Hotel

We would like to proudly welcome you to the Best Western Premier Queen Hotel. Design Hotels are plentiful, but this one is a prime example of its type. It has all of the advantages you would expect, and more.
We have plenty of car parks and secure areas for those arriving on motorbike.
Make yourself at home
A strong box is available at the reception for your valuables. We offer a lift for convenient access to the well-found rooms on the upper floors. Video surveillance is operating in the lobby area. A garden terrace is also provided.
A family-friendly atmosphere is a high priority at this hotel, which features a children's play area and has non-smoking rooms available upon request.
Culinary greetings from the kitchen
We also serve a variety of meals in our restaurant. Vegetarian and diabetic visitors will be thrilled to see that suitable meals for them are also on the menu. Or you can visit our bar for a nightcap with your family and friends. Our restaurant serves Halal and Kosher meals.
Where you will stay
Every room features a desk so you can easily transform it into an office space. Amenities, such as a minibar full of delicious goodies, a properly functioning telephone and cable television for visual and audio entertainment, are present in your hotel room. Directly from your room you can stay informed about global affairs with the newspaper provided for. While unwinding in your room you can turn on the radio and listen to some tunes. Rooms come with coffee making utensils. In case it happens to rain, don't let it spoil your day. Just take advantage of the DVD-player in your suite and enjoy a fun day in with your friends.
Bathrooms in the hotel feature a shower, a bathtub and a hairdryer.
Sporty guests are invited to use the state-of-the-art fitness room.

Further information on the hotel

The Kings Quarters is the £20 million pound addition to the fabulous Queen Hotel, 8 floors of luxury with 87 bedrooms and suites and the brand new Kings' Quarters Grill and Cocktail Lounge.

Reception hours

Every day 24 hours
Check-in time:14:00
Check-out time:11:00
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City Road, CH1 3AH Chester, United Kingdom

Distances (km)

Metro / suburban train 0
City district (Chester) 0.58
Station (Chester Main Station) 0
Airport (Liverpool John Lennon Airport (LPL)) 15.76
Airport (Manchester Airport (MAN)) 44.12
Airport (Hawarden Airport (CEG)) 6.62

To reach the hotel

Starting point:
M6 and Manchester Airport are 40min away. M56 Junction 15 onto M53 follow signs to Chester City Centre. Other Main Access roads are A51, A55, A41. The hotel is situated directly opposite...  more

For HOTEL INFO guests

Free internet terminal
Free WI-FI

Hotel features

  • Single rooms: 10
  • Double rooms: 208
  • Junior suites: 7
  • Twin rooms: 30
  • Triple rooms: 10
  • Quadruple rooms: 5
  • Fire detector
  • Parking places with security personnel making their rounds
  • Secured parking area for bicycles and motorcycles
  • Secretarial service
  • Lift
  • Hotel's own parking spaces
  • Room service
  • Hotel foyer with video surveillance
  • Reading room
  • Garden terrace
  • Entrances with video surveillance
  • Quick check-out
  • Designated parking place for the disabled
  • Shoe-polishing machine
  • Barrier-free
  • Laundry service
  • Playground
  • Lobby
  • Classical concierge service
  • Safe at reception
  • Bus stop near the hotel
  • Hallways with video surveillance
  • Business Centre
  • Safe deposit box at reception
  • Baby's changing mat
  • Ice cream maker

Room features

  • Full-length mirror
  • International news
  • Radio
  • Wi-Fi
  • Coffee maker
  • Telephone
  • Heated towel rails in the bathroom
  • Mini bar
  • Window that can be opened
  • Bathtub
  • Hairdryer
  • DVD player
  • Shower
  • Cable TV
  • Change of hand towels
  • Separate luggage deposit
  • Smoke alarm
  • Desk
  • Automatic wake-up call in emergencies
  • Change of bed linen
  • Make-up mirror


  • Diabetic meals
  • Vegetarian meals
  • Bar
  • Kosher meals available
  • Halal meals available
  • Restaurant

Sport/leisure activities

  • Fitness room
  • Fitness studio (fee applies)
  • DVD and video rental

Accepted credit card payments

  • DinersClub
  • Visa
  • MasterCard
  • AmericanExpress
  • JapanCreditBureau

Hotel ratings

Ratings that only come from actual guests

The rating is made after the guest's stay

Over 2 million guest ratings

Overall: 17 ratings, including comments: 10 ratings
7.9 / 10
Average rating
of all hotel guests
of all hotel guests
would recommend this hotel to their friends
Rating filter:
7.4 / 10
Quality of room
8.0 / 10
Noise levels in the room
7.8 / 10
6.6 / 10
Fitness / Spa
8.2 / 10
Value for money
8.4 / 10
8.7 / 10
Friendliness and competence of the hotel staff
Sort according to:
Corporate customers
6.2 / 10
March 2015
"Comfortable room. I had a good nights sleep"
"Breakfast was pretty poor, lots of greasy fried food and sugar cereals. Not much for someone with a healthy diet"
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Couples between 30 and 50 years
8.4 / 10
March 2015
"Fantastic hotel, was upgraded on arrival"
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Corporate customers
8.2 / 10
October 2013
"Good old traditional hotel. Absolutly charming."
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Corporate customers
9.2 / 10
September 2013
"The hotel is traditional english, with new bathrooms. It is real charming. The breakfast is also english and one of the best I ever have seen."
"Windows and room doors are real old that makes it sometimes difficult to use them (doors do only shut with power, Windows do not stay open."
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Corporate customers
8.3 / 10
July 2013
"They are redesigning the rooms. Looks nice. I only had no closet to hang my clothes."
"The room has no airco."
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Couples between 30 and 50 years
9.3 / 10
March 2009
"Stayed in the Kings quaters, they are a must, superking beds etc, really quiet, decorated thoughout. Lovely gardens."
"Getting ripped off with the room service an additional charge is added on, then the room service menu is not what you have ordered No mention about paying for car parking. Pint of Lemonade £3.50 and they say we are in a credit crunch"
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Star rating are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions.