Best Western Premier Queen Hotel

City Road, CH1 3AH Chester, United Kingdom
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Business hours of reception: 24 hours The Best Western Premier Queen Hotel, located directly...
The last booking was made 18 hours ago from United Kingdom
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Hotel description Best Western Premier Queen Hotel

Business hours of reception: 24 hours

The Best Western Premier Queen Hotel, located directly opposite the main line Chester Railway station, dates back all the way to 1860. Having recently seen a regenerating refurbishment creating the fabulous Kings at the Best Western Premier Queen Hotel complete with 87 individually designed executive rooms plus the Kings Quarters Bar and Grill and executive cocktail lounge.

The Best Western Premier Queen Hotel boasts an imposing Italian style and decor. Furnished beautifully, yet functionally – The Hotel offers quiet and spacious, first class accommodation. 218 en-suite bedrooms, many recently refurbished to a very high standard, all enjoying the pinnacle of modern comfort and convenience. Rooms are equipped with every facility including direct dial telephone, sat-TV, movie and games packages, tea and coffee making facilities and other such luxuries you might expect of a prestigious hotel.

Outside of your room, the hotel offers a number of guest facilities and services including a state-of-the-art TechnoGym, a fabulous room service menu, a delectable brassiere and so much more!

For hotel.info guests

Free internet terminal
Wi-Fi for free
Further information on the hotel
The Kings Quarters is the £20 million pound addition to the fabulous Queen Hotel, 8 floors of luxury with 87 bedrooms and suites and the brand new Kings' Quarters Grill and Cocktail Lounge.
Reception hours:
Everyday
24 hours
Renovated:2009
Built:1859
Check-in time:14:00
Check-out time:11:00
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Hotel location

Address
City Road, CH1 3AH Chester, United Kingdom
Distances (km)
  • Metro / suburban train
0
  • City district (Chester)
0.58
  • Station (Chester Main Station)
0
  • Airport (Manchester International)
0
  • Airport (Liverpool)
0
To reach the hotel
Starting point:
M6 and Manchester Airport are 40min away. M56 Junction 15 onto M53 follow signs to Chester City Centre. Other Main Access roads are A51, A55, A41. The hotel is situated directly opposite...  more

Hotel features

  • Single rooms: 10
  • Double rooms: 208
  • Junior suites: 7
  • Twin rooms: 30
  • Triple rooms: 10
  • Quadruple rooms: 5
  • Fire detector
  • Parking places with security personnel making their rounds
  • Secured parking area for bicycles and motorcycles
  • Secretarial service
  • Lift
  • Hotel's own parking spaces
  • Room service
  • Hotel foyer with video surveillance
  • Reading room
  • Garden terrace
  • Entrances with video surveillance
  • Quick check-out
  • Designated parking place for the disabled
  • Shoe-polishing machine
  • Barrier-free
  • Laundry service
  • Playground
  • Lobby
  • Classical concierge service
  • Safe at reception
  • Bus stop near the hotel
  • Hallways with video surveillance
  • Business Centre
  • Safe deposit box at reception
  • Baby's changing mat
  • Ice cream maker

Room features

  • Full-length mirror
  • International news
  • Radio
  • Change of bed linen
  • Telephone
  • Heated towel rails in the bathroom
  • Mini bar
  • Window that can be opened
  • Bathtub
  • Hairdryer
  • Coffee maker
  • Shower
  • Automatic wake-up call in emergencies
  • Cable TV
  • Change of hand towels
  • Separate luggage deposit
  • Smoke alarm
  • Desk
  • DVD player
  • Make-up mirror

Gastronomy

  • Diabetic meals
  • Vegetarian meals
  • Bar
  • Kosher meals available
  • Halal meals available
  • Restaurant

Sport/leisure activities

  • Fitness room
  • Fitness studio (fee applies)
  • DVD and video rental

Accepted credit card payments

  • DinersClub
  • Visa
  • MasterCard
  • AmericanExpress
  • JapanCreditBureau
Hotel ratings

Ratings that only come from actual guests

The rating is made after the guest's stay

Over 2 million guest ratings


Overall: 15 ratings, including comments: 8 ratings
7.9 / 10
Average rating
of all hotel guests
93%
of all hotel guests
would recommend this hotel to their friends
Rating filter:
7.4 / 10
Quality of room
8.3 / 10
Noise levels in the room
7.8 / 10
Cleanliness
5.8 / 10
Fitness / Spa
8.3 / 10
Value for money
8.8 / 10
Breakfast/gastronomy
8.7 / 10
Friendliness and competence of the hotel staff
 
Sort according to:
Corporate customers
 
8.2 / 10
October 2013
"Good old traditional hotel. Absolutly charming."
 
 

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Corporate customers
 
9.2 / 10
September 2013
"The hotel is traditional english, with new bathrooms. It is real charming. The breakfast is also english and one of the best I ever have seen."
 
"Windows and room doors are real old that makes it sometimes difficult to use them (doors do only shut with power, Windows do not stay open."
 

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Corporate customers
 
8.3 / 10
July 2013
"They are redesigning the rooms. Looks nice. I only had no closet to hang my clothes."
 
"The room has no airco."
 

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Couples between 30 and 50 years
 
9.3 / 10
March 2009
"Stayed in the Kings quaters, they are a must, superking beds etc, really quiet, decorated thoughout. Lovely gardens."
 
"Getting ripped off with the room service an additional charge is added on, then the room service menu is not what you have ordered No mention about paying for car parking. Pint of Lemonade £3.50 and they say we are in a credit crunch"
 

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Star rating are based on a self-evaluation by the hotel as well as the experiences of hotel.info and hotel.info customers. You can find details under Terms and Conditions.