| guest rating (travelling as an individual, on business, 31-40 years) |
(5,8 of 10)  |
 Although it was not possible to do ironing in the room, the problem was solved.
 Bathroom was renewed, but there were scale in the shower area.
Remote control was not proper. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(4,5 of 10)  |
| It was a Room under the roof. It was to warm in it and they have no aircondition. In the bath room their were hairs on the floor. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(7,9 of 10)  |
Place, overall service
No free Internet |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(5,0 of 10)  |
Nice the idea to offer complimentary water and apple juice as a welcome.
the hairdryer into the room was not working. No chance to get a new one. |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(9,1 of 10)  |
Friendly, professional staff at the reception. Very good service and people during breakfast. Nice choice od tees in the breakfast menu (you do not have it always in Germany).
Free WLAN is still missing but it is not so much important. |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(6,9 of 10)  |
| Service at breakfast to be improved (long time for cleaning and preparing tables) |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(7,5 of 10)  |
| breakfast could be improved |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(6,9 of 10) |
The staff was very nice & arranged for transit to Frankfurt Airport.
Inspite of specifying for a non-smoker room, I was given a smoker room. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(7,3 of 10)  |
good breakfast, close to SAP, frendly staff
Rooms are outdated, some rooms don't have a bathtub only shower. |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(9,8 of 10)  |
Very nice staff.
22 Euro per 24 hours for wireless internet is much too expensive. It's almost half as much as I pay per day for the room. This really should be addressed to properly serve business travelers. |
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| guest rating (travelling as an individual, on business, under 31 years) |
(8,4 of 10)  |
Very nice staff!
They could add more pictures in their presentation. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(5,6 of 10)  |
The restaurant and the personal from restaurant was very competent and it create you a environment where you can enjoy the dinner
Not internet access free. And very expensive the existing one which is not working from any room. |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(6,2 of 10)  |
Very good location. Walking distance both to SAP as well as to Walldorf center makes this ideal.
No air conditioning. |
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| guest rating (travelling as an individual, on business, under 31 years) |
(6,2 of 10) |
Very good restaurant
very noisy room facing to road |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(4,3 of 10)  |
| 1. the douche is not working (either no warm water at all, than cooking water, again no water, cold water...and so on). this is not the first time I experience problems. I always told the reception (since 2 yrs), they argue with me and tell me "there is no way to improve". Is there really no way to improve ?
2. The bath room is that small that I hardly can comb my hair !
3. although this is not the first time I'm in this hotel I still had to fullfill the template manually instead of them picking the data from their tools! |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(7,3 of 10) |
Friendly staff, clean rooms, proximity to SAP if you are on a business trip
Showers sometimes can't keep temps and water pressure, unstable and ridiculously expensive internet access |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(9,2 of 10)  |
I like the hotel very much.
The doors to the rooms make a lot of noise when they close, and the floors' construction causes a lot of noise when people walk on them. I would suggest putting a white noise generator in each room. |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(9,8 of 10) |
service, breakfast, opening time at the bar, free fruits and drinks (water and apple juice) in the room
nothing |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(7,0 of 10)  |
| There are other European cities where your maps and hotel/SAP positions do not match reality (eg Paris, Budapest,...) |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(4,8 of 10)  |
| I asked for non smoker room ann a hotel was not imforming me that they can not give it to me. So upon my late nite arrival i was in takit or leave it situation |
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Stars/Recommendation
