| Business hours of reception: | from 06:30 a.m. to 06:00 p.m. (monday - friday) | | | from 07:00 a.m. to 06:00 p.m. (saturday and sunday) | In case of arrival outside the business hours of reception, please contact the hotel in advance. There is a key safe at your disposal. Built in 1991, the three-star Hermes Hotel Residenz is located in the southern part of Hamburg, in the city centre, and offers 25 rooms completely renovated in 2005. The rooms vary in size between 23 and 25 m² and are very friendly. They benefit from plenty of daylight and are equipped with mini bar, cable TV, bathroom with shower, toilet and hair-dryer. Complimentary WLAN internet connection and pc terminals are available at the reception. Guests may make phone calls throughout Germany for free as well. We offer money-back guarantee and attach utmost importance to your wellbeing. Should you feel unsatisfied, you only have to pay as much as you appreciate our service. If you feel completely unsatisfied, please let us know and you will not have to pay for anything. You only pay if you feel satisfied. Hotel residents participate in the ”Lottery on Saturday” which takes place in the respective week. We will be glad to fill in the lottery sheets for you so that you can get rich within no time at all. All rooms feature mini bars full of beer, cola and mineral water. These refreshing drinks are included in the room price. Complimentary drinks are also available in the foyer. Wedding couples do not have to pay for their wedding night. |
