| guest rating (travelling as an individual, on business, over 60 years) |
(7,8 of 10)  |
 Too much light options in the room, difficult to close everything down at night |
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| guest rating (travelling as an individual, on business, under 31 years) |
(0,7 of 10)  |
 none
noisy, dirty rooms; small tv; no spare room in minibar; no replacement of shower gel; housekeeping does not await check-out; no free water or other compliments; old and slow lifts |
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| guest rating (travelling as an individual, on business, under 31 years) |
(1,9 of 10)  |
well connected to subway and good shopping facilities nearby
dirty carpets and linen, no compliments like bottled water, no replacement of shower gel bottles(soap dispenser in shower defect and not fixed after complaint), no cleaning of soap basket and toothbrush cup, claustrophobic room, not worth its 4 stars |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(3,0 of 10)  |
| room 1826: frigo bar didn't work, I couldn't open it, when asked for help, room phone broken
I went on the floor looking for an other phone to call the concierge and asking for some still water
they came after 40 minutes with a bottle 0.25cl of sparkling water and try a flebile attemp to repair the frigo bar. The room smells and when you ask for some help at the concierge you can prepare yourself to wait for ages.
toilet not clean, bed bugs
the stay was a nightmare |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(7,7 of 10) |
Efficient
Fitness area needs to be upgraded.
Was "upgraded" to smaller room than I had last time with no upgrade.
Huge line at check out. |
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| guest rating (travelling as a group, on business, not specified) |
(8,7 of 10)  |
Nice clean hotel.
Lifts were a bit over crowded. |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(7,7 of 10) |
Despite looking ugly from outside, the rooms have been nicely and brightly remodelled and are good.
On arrival they gave me the wrong room which was occupied when I entered (at around midnight); then the key to the right room didn't work and they let me in by master key; then the new key (which I used first time after breakfast in the morning) didn't work. |
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| guest rating (travelling as an individual, on business, under 31 years) |
(6,6 of 10)  |
wellness area
very high cost for parking; 3 € for room service is too much |
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