| guest rating (travelling as a couple, on business, 31-40 years) |
(5,5 of 10)  |
Very friendly and helpful staff.

Airconditioning practically not existent.
"Businesscorner" a construction site (literally) with one (1!) PC only.
Overall a bit run down. |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(7,2 of 10)  |
Very Friendly staff

Fitness room opens too late at 6/30. If I have a bussines meeeting at 8:00 then this is too late why not opening at 5:30. |
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| guest rating (travelling as an individual, not specified, 51-60 years) |
(6,1 of 10)  |
Friendly staff

Fitnes room opens at 6:30 AM this is too late it MUST be possible to use this facility earlier. |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(4,7 of 10)  |
room climate control cannot be switched off or even put to low => very noisy and guarantees sleepless nights |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(8,3 of 10)  |
Wellness area is really nice. The hotel is great location as described.

The fitness area should be free to open at all hours or at least earlier than 6.30 am. This makes it difficult to use if you need to be out by say 7.30 am and you have to eat breakfast.
Price per night during the week is quite high for what you get but it is what it is. |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(7,3 of 10)  |
Regarding Early arrivals from the US, the staff did a very good job of informing me ahead of time what my options were regarding showering/cleanup if a room were not available.
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| guest rating (not specified, on business, 51-60 years) |
(4,4 of 10)  |
Very good situation

Rooms needs a renovation |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(4,4 of 10)  |
Noisy. There was machinery going on all night long: room 407 |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(8,0 of 10)  |
Wireles connectoion worked ...

don´t have any |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(8,4 of 10)  |
Room 314 was very noisy. Have stayed in this hotel before and it is good but this room is very poor from noise point of view. |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(8,1 of 10)  |
the decor of the bathroom could benefit from renovation.
not all your questions seem relevant and do not give a not applicable option. some are relevant only to first time visits. |
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| guest rating (travelling as a group, on business, 31-40 years) |
(6,4 of 10)  |
Staff are friendly, convenient location

My toiletries went missing from the room with no replacement available. Nothing was offered in the way of compensation. |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(7,2 of 10)  |
The hotel rate quoted on the site did not include breakfast, but at the hotel I was informed that breakfast was included in the rate.
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| guest rating (travelling as an individual, on business, 41-50 years) |
(7,9 of 10)  |
Location is excellent and staff are friendly and helpful

Street noise can be a problem |
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| guest rating (travelling as a couple, not specified, under 31 years) |
(5,2 of 10)  |
Located in the center of downtown Mannheim. Nearby to mainstation, airport.

Noisy rooms, poor bathroom. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(8,2 of 10)  |
Nice, clean, modern room. Comfortable beds. Friendly staff.

Wellness/fitness needs renovation.
"newly renovated recreation oasis" --> definitely not true, therefore I selected 'the hotel is worse...' |
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| guest rating (not specified, on business, not specified) |
(8,6 of 10)  |
It is not visible if the rate contains breakfast or not. I would recommend a clear statement when selecting or booking a hotel. |
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| guest rating (travelling as an individual, on business, not specified) |
(5,4 of 10)  |
The Hotel was under constaction and all night very loud (some motor)
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| guest rating (travelling as an individual, on business, 31-40 years) |
(5,4 of 10)  |
good location

worn off hotel from the 60ties or 70ties |
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| guest rating (travelling as an individual, private, 51-60 years) |
(7,8 of 10)  |
Accurately described
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