| guest rating (travelling as an individual, on business, 31-40 years) |
(7,7 of 10)  |
 very friendly general manager
 check out staff unfriendly and discussions about the booked rate |
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| guest rating (travelling as a couple, private, 51-60 years) |
(6,5 of 10)  |
Great hotel, close to airport, staff were helpful and everything was satisfactory.
There could have been a hairdryer in the room we asked for one but staff were unable to provide one. |
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| guest rating (travelling as an individual, private, 31-40 years) |
(7,7 of 10) |
Convenient location, affordable price
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| guest rating (travelling as an individual, private, over 60 years) |
(9,8 of 10)  |
I enjoyed my stay there and will stay there again when I return to London.
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| guest rating (travelling as a couple, private, over 60 years) |
(7,7 of 10) |
Reception trainee staff excellent and helpful
Room was smaller than expected |
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| guest rating (travelling as an individual, private, 31-40 years) |
(9,2 of 10)  |
Food was excellent, buffet, breakfast and bar services are all good and reasonable priced for a London Hotel.
Don't see why you have to ask for a bath mat at the reception to use the shower. It should provided in the room ready, it necessary to stand on something safe to use the shower, could have been dangerous. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(7,3 of 10)  |
I stay in a number of hotels in the UK and abroad whilst on business, this is the only hotel that I can remember that had a firm bed, one that you can sleep in rather than those soft beds that have no substance and you sink 30 centermetres into, I would stay in the hotel just for the bed because I arrived at 1 am left at 5:45 am the same day and I felt I had a rest!
Can not say anything but my stay was so short I could not use an facilities |
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| guest rating (travelling as a couple, private, 51-60 years) |
(3,4 of 10)  |
Convenient for flights
Needs upgrade. Woefully depressing hallways. |
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| guest rating (travelling as an individual, private, under 31 years) |
(4,3 of 10)  |
This hotel was what I needed - minimalist and near the airport. Staff were helpful.
$160 was far too much for the quality of the room, which was stuffy and very basic, with very low-quality linens and furnishings. |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(5,4 of 10)  |
Free of charge Bus transfer back to airport
Quality of the bath |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(8,1 of 10)  |
staffs are nice. sheets are clean. reasonably priced airport hotel.
should have free shuttle bus to the airport. |
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