| guest rating (travelling as an individual, on business, 41-50 years) |
(6,8 of 10)  |
 - Close to airport
- Clean & tidy
 - Takes a while to check in
- 'Total price' still needs to be increased to include tax, which is confusing |
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| guest rating (travelling as an individual, private, 41-50 years) |
(5,9 of 10)  |
Good rate for the price. Convenient location.
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| guest rating (travelling as an individual, on business, 31-40 years) |
(9,6 of 10)  |
Incredible price/quality ratio, for London Heathrow anyway.
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| guest rating (travelling with children, private, 51-60 years) |
(6,2 of 10)  |
Buffet dinner was a good deal.
Breakfast was good.
Staff too businesslike, should be more friendly.
Since most customers were going to airport, hotel should arrange free shuttle. As it is the charge for a taxi at 12 GBP was high. |
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| guest rating (travelling as an individual, private, 41-50 years) |
(8,5 of 10)  |
Very good value for an airport so close to Heathrow
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| guest rating (travelling as an individual, private, 41-50 years) |
(7,6 of 10)  |
Just 10 minutes and 8 pounds roundtrip from Heathrow airport via shuttle bus Hoppa #54, decent internet in the rooms (LAN only though), comfort bath and normal size room, perfectly soundproof (which is very important, because the runway is meters away from the windows. But with the windows closed you don't hear a sound.
To go to London city, you need to get the shuttle bus to Terminal 5 and then the underground (or at least that's all they what they want you to know at the reception). So this hotel is a good idea mainly if you are staying for 1 night between flights and especially if your flight is early in the morning. And of course, if they have a price special as they did now - because with the official prices at the reception of over 250 pounds for a standard room, it wouldn't be a deal in any situation. |
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| guest rating (travelling as a couple, private, 51-60 years) |
(10,0 of 10) |
| It does not say on line that the buses running to the airport are charged for - it might be helpful as we had presumed they would be courtesy buses - but all the same very friendly and efficient. |
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| guest rating (travelling as an individual, on business, not specified) |
(7,3 of 10)  |
Convienet to Heathrow airport
1) Noisy outside due to airport but room was quiet
2) Bathroom plumbing did not work very well |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(8,5 of 10) |
Very convenient to Heathrow, good value at the price I paid.
I do object to hotels making me pay extra to park my car, but that's London. |
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| guest rating (travelling as a couple, private, under 31 years) |
(8,0 of 10) |
Excellent on price
Difficult to get to the hotel - at least 3 hotels with same name and even if we gave the correct address to the taxi driver, he drove us to the wrong hotel! Maybe the hotel chain should differate the names on the hotels. |
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| guest rating (travelling as a couple, private, 51-60 years) |
(8,6 of 10)  |
Overall a very good hotel that was located perfectly for our early morning flight.
The night porter forgot our very important early morning call. |
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| guest rating (travelling as a couple, private, 31-40 years) |
(8,7 of 10) |
Pleasant stay!
When booking the hotel I left a note to say that I like a bottle of rose wine at arrivel - no wine at arrivel. I got my own then, I ask on the reception for an bucket with ice - I was told there is an ice machine at the floor (which was fine) and there is a bucket in the room (which wasn't) |
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| guest rating (travelling as a couple, private, 51-60 years) |
(6,4 of 10) |
good food
fire alarms went off at 2:30 am and had to be outside for an hour, was advised the next morning there had been no risk |
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| guest rating (travelling as a couple, private, 41-50 years) |
(10,0 of 10) |
| It should be mentionned in the description that the hotel doesn´t have shuttles from all airport´s terminals (we arrived at terminal 4 and the shuttle was only from terminal 1, so we had to take a taxi as we had too many luggage to take the train between terminals). Or better still the hotel should offer the possibility to call for their shuttle from the other terminals if they don´t want to have a regular service. |
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