| guest rating (travelling as an individual, on business, 31-40 years) |
(3,9 of 10)  |
 Proximity to the airport and surrounding business parks.
 Staff seems to be over cautious, asking for credit card imprints to be left at the reception before and after meals. I was asked at least 5 times if I had a valid credit card. Rooms have only about 4 or 5 channels. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(3,5 of 10)  |
Friendly
Expensive bar and food |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(5,5 of 10)  |
Very convienient and just as described
At midnight the next room came back drunk, started banging around, running a bath and flushing the toilet. Very, Very noisy. |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(7,6 of 10)  |
room rates are good with the corporate rate
The food and drinks are expensive if you do not get a discount. We should get an automatic discount.
Parking is limited |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(9,6 of 10)  |
Exactly what you need - SAP have free parking at this hotel too.
Internet connection is not FOC and food & drinks are expensive - we used to get a 25% discount on this |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(8,7 of 10)  |
Very friendly and helpful staff. Much better than the other hotels in this price bracket around Heathrow Airport
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| guest rating (travelling as an individual, on business, 31-40 years) |
(4,4 of 10)  |
Some very friendly and helpful staff
Very noisy within the hotel, nevermind the airport outside. Issues with newspapers/wake up calls. Room service order wrong. Didn't have my priority club reference. Less than great stay. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(3,3 of 10) |
Location
Bar cost + service charge |
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| guest rating (travelling as an individual, on business, under 31 years) |
(7,8 of 10) |
iPass compatible WLAN available
Don't forget your earplugs |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(5,8 of 10)  |
Price
Room was a shoe box and no iron |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(5,1 of 10) |
| Problem with plumbing - no hot water in sink! |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(5,3 of 10) |
Staff helpful. All I wanted was a bed for the night and it was clean and quiet so fine. I slept OK.
Generally a bit "tired" in terms of decor and furnishing. Washbasin tap trickled constantly when set to cold. |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(8,6 of 10) |
good location
comparative expensive |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(4,4 of 10) |
Breakfast, staff friendlyness is positive.
What surprises me was that the water infrastructure is obviously rather old and is not what I expected when I have a look at the outside of the hotel which looks rather new. The water in the shower had a brown color, from the water-tap black parts came out, so it looked not very healthy and it took quite a long time until warm water came out. What a waste of water... |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(6,0 of 10) |
check out at breakfast
Old building
little building but long access to rooms |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(6,7 of 10)  |
Contrary to other comments I didn't hear any planes during the night or in the morning.
Location at the airport is very convenient and also close to SAP.
A lot of people passed my room and they were quite loud. The room was very small but clean. Overall I had a good night. |
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| guest rating (travelling as a couple, private, 31-40 years) |
(7,1 of 10)  |
Very convenience to access from airport.
Travel cost is a concern, bus between airport and hotel cost GBP4 (single, one-way) and only can access Metro from airport. (maybe there is another way but I don't know, hehe) |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(7,3 of 10) |
Have used this hotel numeroius times, and would not hesitate to recomment it. It is my preferred hotel in this area.
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| guest rating (travelling as an individual, on business, 31-40 years) |
(3,3 of 10) |
Front Desk Staff very friendly
Room very small, Old Appliances in bathroom, Rooms very noisy |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(5,3 of 10) |
The evening staff was very friendly
The check out in the morning was a desaster. The employee was not able to assign the company adress, due to default values caused by priority membership. I've to find a way how to get a correct invoice for finance authorities to get my monye from the compny. Even a stamp or written confirmation to the manual changed data was not possible to get. At the end I had to give up, to be able to reach my plane. |
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