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Mercure Hotel Frankfurt Airport
Mercure Hotel Frankfurt Airport Kelsterbach Mercure Hotel Frankfurt Airport
Am Weiher 20
65451 Kelsterbach
Hotel 4 Sterne Hotelbewertung

7,5 of 10



Hotel Description:
The Mercure Hotel Frankfurt Airport, renovated in 2006, is approx. 1.9 miles from the airport and has 150 air-conditioned rooms, all with Internet access ? also available in the public areas. There are 7 meeting rooms for up to 180 people and a car park.At the reception of this 4-star hotel you can purchase tickets for a variety of events via the Mercure Ticket Service. Use of the indoor pool, sauna, Internet terminal and airport shuttle is free of charge. The bus stop Kelsterbach is only 550 yards away.
Rooms
Suite 
conference rooms 
Hotel features/particularities
  • Phone service
  • Elevator
  • Laundry service
  • Concierge
  • Solarium
  •  
  • Reception open 24h a day
  • W Lan
  • Pets accepted
  • Indoor Pool
  •  
  • Restaurant
  • Sauna
  • Parking
  • Room Service
  • Currency exchange
  •  
    Room features
  • Hairdryer
  • Wake up service
  • Sat TV
  • Safe
  •  
  • Baby cot available
  • Internet connection
  • TV
  • Air condition
  •  
  • Cable TV
  • Bathtub
  • Minibar
  •  
    Restaurant:
  • NEW YORK New York, our restaurant, opens daily from 6am to 10pm serving exquisite Mediterranean dishes. Come and enjoy these gastronomic delights while relaxing on our sunny terrace. We have a special menu for children.
  • ZEPPELIN LOUNGE In the "Zeppelin Lounge" there is space for 40 people to sit in pleasant surroundings, so why not enjoy your favorite tipple, sit and socialize with other hotel guests or just relax in the friendly atmosphere. Open daily until midnight.
  • Further information
  • Built: 1983
  • Number of floors: 3
  • Check-In: 15:00:00
  • Check-Out: 12:00:00
  • Accepted credit card payment
  • AmericanExpress
  • Visa
  •  
  • MasterCard/EuroCard
  • JapanCreditBureau
  •  
  • DinersClub
  • Discover
  •  


    Exterior View 1

    Picture: Exterior view, Exterior view, Exterior view, Room view, Room view, Room view, Room view, Conference room, Conference room, Conference room, Miscellaneous, Miscellaneous, Recreational Facility, Recreational Facility, Gastronomy, Gastronomy, Gastronomy, Gastronomy

    Our latest reviews from customers who stayed at Mercure Hotel Frankfurt Airport in Kelsterbach
    guest rating (travelling as an individual, on business, 41-50 years)  (7,1 of 10) 
      Shuttle is not available until the last flight.

    guest rating (travelling as an individual, on business, 31-40 years)  (2,8 of 10) 
      Nothing

      1. No shampoo or conditioner in bathroom 2. No English TV selection (Movies) 3. No eucalyptus in the sauna 4. No towels at the pool 5. No polish in the shoe shine machine 6. No apples at the front desk 7. No gummy bears on the bed like in the past?

    guest rating (travelling as an individual, private, 41-50 years)  (8,4 of 10) 
      The desk clerk, Herr Franz, was friendly and professional at the same time. He spoke German in reply to my German, speaking more slowly or switching to English only when I needed him to do so. Such respect really stands out. The room was really, really quiet.

      The cost of the breakfast buffet (17 euros) is really too high, as is the cost of dinner entrees. I walked to an Italian restaurant nearby for dinner, and it saved me quite a bit of money. Also, although the description of the hotel states that "use of the...Internet terminal...is free of charge," it was not.

    guest rating (travelling as an individual, private, 51-60 years)  (8,9 of 10) 
      sehr nettes und suaberes Hotel fuer 1 bis 2 Uebernachtungen.Der Preis stimmt auch.

      keine negative Kommentare.

    guest rating (travelling as an individual, private, 51-60 years)  (10,0 of 10) 
      All three stays have been good. The staff is always friendly and helpful. The breakfast is good. I also thought that the food from the menu was good very good especially the soup and the main menu salmon dish.

      Not really a negative. I wish they would add a hamburger as an option to order when you don't want a big meal

    guest rating (travelling with children, private, 51-60 years)  (9,4 of 10) 
      A great value close to the airport.

      Did not announce shuttle bus departure.

    guest rating (travelling with children, private, 51-60 years)  (7,9 of 10) 
      fuer Familie-Urlaub sindhier geeignet.

    guest rating (travelling as an individual, on business, 31-40 years)  (7,1 of 10) 
      friendly stuff, free airport transfer

      noisy (as expected), distance to airport longer than described. rooms not very modern/new but o.k.. at breakfast I had to find a server to get a coffee.

    guest rating (travelling as an individual, on business, 41-50 years)  (8,5 of 10) 
      Staff very pleasant and helpful.

      Towels in the bathroom were very thin and small for a bath towel. Should be bigger and fluffier!

    guest rating (travelling as a couple, private, 51-60 years)  (8,7 of 10) 
      Very nice hotel, good location and shuttle service to/from airport. Good restaurant. Had free internet use.

      Breakfast items were very good with both hot and cold food choices but staff did not keep up on replenishing the hot food and most pans had scraps in them when we arrived.

    guest rating (travelling as an individual, on business, 41-50 years)  (8,3 of 10) 
      Staff are great

      PLEASE PLEASE improve the TV in the room, they are very old are not suitable to modern day broadcasts, the pictures is terrible, the sound is terrible, the controls are terrible and there is no facility to connect external device like a PC.

    guest rating (travelling with children, private, 41-50 years)  (10,0 of 10) 
      We were very happy with the hotel and will stay there again. The rooms were very nice and clean and the staff was very friendly and helpful.

    guest rating (travelling with children, private, 31-40 years)  (8,0 of 10) 
      very good breakfast, quality of room

      very bad attitude of one of the SENIOR manager at the main lounge/ better change him,..

    guest rating (travelling as a group, on business, 31-40 years)  (9,6 of 10) 
      great location near airport. Very clean and modern facilities. Excellent breakfast buffet.

      not many locations to visit within walking distance. Restauraunt was closed on some evenings

    guest rating (travelling as an individual, on business, 41-50 years)  (8,6 of 10) 
      Fairly good apart from failed pick up.

      No pickup from Train station as arranged by e-mail at 11:10 pm, it appears the bus does not wait even a few minutes for specific passengers.

    guest rating (travelling with children, private, 41-50 years)  (5,5 of 10) 
      Room was close to airport, without much airport noise.

      HVAC Fan in room made excessive noise, like a helicopter was just outside the room. Shower head was less than satisfactory.

    guest rating (travelling as a couple, private, 41-50 years)  (6,7 of 10) 
      Beim Einchecken wusste niemand etwas von unserer Reservierung noch war die vereinbarte Rate bekannt. Kostete 1/2 H Zeit und viel Hartnaeckigkeit den Herrn an der Rezeption zu ueberzeugen uns ueberhaupt ein Zimmer zu geben und auch noch zur vereinbarten Rate.

    guest rating (travelling as a couple, private, 51-60 years)  (6,4 of 10) 
      Although the hotel is located behind airport hangars, it was very close to the terminals. The restaurant was quite good, and the staff forthcoming. I would stay there again, but make sure the heating units in the room are working.

      The thermostat and heating units were faulty; i.e. the room was intensely hot, even though the fan was on. Keeping the window open was a problem because of air traffic.

    guest rating (travelling as an individual, private, 31-40 years)  (9,4 of 10) 
    Excellent Business Exec hotel. Typical Accor chain - great rooms,nice staff, shuttle service to airport - for 60 euros I would come again and again!

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