| guest rating (travelling as an individual, on business, 31-40 years) |
(7,6 of 10)  |
 The staff was very friendly and helpful. Also the location of the hotel was great. |
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 The ventilation was not very good (it felt as if the air didn't change) and the soundproof was not very good. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(7,4 of 10)  |
| The English-speaking (UK) receptionist is a delight and truly reflects what a hostess should be. The room is impeccably clean - one of the cleanest I've ever been in. The hotel is perfectly situated for quick excursions to the Altstadt. |
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| The younger receptionist was not very helpful. I asked specifically if any phone charges were applicable and she said no; then I got a 6 Euro phone charge at the end! The room is quite small, but adequate. The telephone service does not allow a business traveller to use a calling card to phone home - very, very unhelpful. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(3,3 of 10)  |
| Virtually no parking. |
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| guest rating (travelling as a group, on business, 31-40 years) |
(5,1 of 10)  |
| Well-located near the hauptstrasse |
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| Does not allow toll-free calls using a calling card and a '0800' number. Does not take Amex. |
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| guest rating (travelling with children, on business, 41-50 years) |
(3,6 of 10)  |
| staff was not so helpful and not so friendly at all |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(7,8 of 10)  |
| - internet access (very slow)
- recepcionist girl not very friendly |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(8,4 of 10)  |
| good breakfast, quiet room despite traffic below, 3 minutes from pedestrian zone, parking available, but should be requested as spots are limited. Wireless internet even on third floor, though had to look for good reception in room. |
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| tiny single room. Bed just long enough for 6'4" types. Appears that one cannot use a calling card from in room phone. |
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| guest rating (travelling as a group, on business, 31-40 years) |
(8,7 of 10)  |
| Very good personal aproache to customer, make feel us like home |
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| Breakfast should change, 2 weeks eatting same things was not good idea |
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| guest rating (travelling with children, private, 41-50 years) |
(8,2 of 10)  |
| Nice clean room and close to nice places. Friendly staff. |
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| Basic amenity, ie, liquid soap only. |
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| guest rating (travelling as a couple, on business, under 31 years) |
(9,0 of 10)  |
| Our double room was very nice with an excellent view of the Hiedelberg town. |
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| Because we drove to the hotel, it would have been nice to have detailed driving directions since the hotel sits on a one-way road. Parking is available on prior reservation, so it's best to mention this ASAP as there is only room for 3-4 vehicles. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(6,6 of 10)  |
| Quiet, little hotel |
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| No air conditioned, and can not keep windows opened as it is closed to a high traffic road.
No soap or shampoo in the bathroom. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(9,3 of 10)  |
| Excellent staff, nice room, easy to get to, well located |
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| Wireless Internet costs should be free and included in price of room |
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| guest rating (travelling as a group, on business, 41-50 years) |
(9,3 of 10) |
| The hotel would be better if they included some toiletries (shower soap, shampoo, conditioner, etc. in the rooms) |
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Stars/Recommendation
