| guest rating (travelling as a group, private, over 60 years) |
(3,3 of 10)  |
 Location is very close to the Main railway station. Breakfast is good.
 We were asked to pay in front at arrival, but when we checked out was told that we have not paid the bill. They demand that we show the bill, luckily we can show it. Otherwise we have to pay twice. They said that our payment was not in their computer system, but they gave us computer printed bill the earlier day.
Room is very very small, no space to put any luggage. Price too expensive. No internet acess, no parking available.
Pillow is very poor, can not be used at all.
We never want to stay in this hotel again. |
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| guest rating (travelling as an individual, private, 41-50 years) |
(5,1 of 10)  |
Close to the railway station. Very good breakfast buffet.
Curtains and other textiles in the room smelled like not been cleaned for long time. 55 Euro per night was a little too expensive for the quality of the room, it was more like a room for about 35 Euro. |
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| guest rating (travelling as a couple, private, over 60 years) |
(10,0 of 10)  |
The room was very nice, as well the personal. We like to recommend it to all our friends who need a hotel to stay over night in Hamburg.
There were no negative poits. |
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| guest rating (travelling as an individual, private, 41-50 years) |
(8,5 of 10)  |
Would have no qualms about stopping there again
Room was very small |
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| guest rating (travelling as an individual, private, 41-50 years) |
(8,0 of 10)  |
Friendly staff, nice restaurant downstairs, breakfast very good, efficient heating in winter
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| guest rating (travelling as an individual, private, 31-40 years) |
(6,1 of 10)  |
Good breakfast buffet. Close to the railway station
Doubtful if there are any real non smoking rooms. I had to change room because of smell from old smoke. |
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| guest rating (travelling as an individual, private, under 31 years) |
(5,2 of 10) |
The staff was friendly, able to speak in good English and was very helpful. I like its restaurant as it served nice dinner with good environment. The location was very near to the main train station.
The door lock of my room did not function well and the main entrance was blocked by tables and customers of the restaurant, which was not convenient for hotel residents to go in and out. |
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