| guest rating (travelling as an individual, on business, 51-60 years) |
(7,1 of 10)  |
Always a professional & friendly staff

Due to location on my room (near elevators) more aware of elevator & guest traffic |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(9,6 of 10)  |
Internet connection to expensive. |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(2,9 of 10)  |
Close to airport

Shower system is not good. Water sewage system not good. Staff didn't informative. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(5,1 of 10)  |
Very good bed, nice design in rooms, good service.

No bathrobe, noises from other rooms and hallway, hotel need some quick repairs |
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| guest rating (travelling as a couple, on business, 31-40 years) |
(7,3 of 10)  |
The front office staff who checked me in deserves a 10 on 10 as a score. She was efficient, helpful, outgoing, had a pleasant smile. I wish everyone was like her when checking-in at a hotel.
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| guest rating (travelling as an individual, on business, 51-60 years) |
(8,1 of 10)  |
Perfect location for business around the airport. Have the ability to get around easily

Prices for food/drink expensive. |
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| guest rating (travelling as a couple, private, 31-40 years) |
(7,2 of 10)  |
hard to get to the hotel if arriving by car (not well marked) |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(9,4 of 10)  |
Staff is very pleasant.

I did not use the restaurant primarily due to the very high pricing structure. |
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| guest rating (travelling as an individual, on business, over 60 years) |
(8,2 of 10)  |
Would definately book it next time visiting this area.

None |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(10,0 of 10)  |
Very disappointed that VPN connection did not work on both night that I stayed at property. I need this for my business and went to the terminal to perform work related tasks. |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(8,0 of 10)  |
Best part is the location and convenience. One feels very safe

During check in I had 8 people in front of me. There were two agents checking in. They called for help but it took quite a while. This was my first impression during check in and it was too long. |
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| guest rating (travelling as a couple, private, 41-50 years) |
(7,3 of 10)  |
Convenient to stay in when arriving on a flight and departing on another the next morning. Conceirge was especially friendly and helpful.

Very expensive. No breakfast included. Extremely hot in room all night. Couldn't get AC to go lower and couldn't open windows. |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(4,5 of 10)  |
Staff reacted quickly to the complaints, but there is no personal touch, you are not a guest, rather a number...

When I entered the room, I was greeted by a bunch of black hair on the floor of the bathroom... urgg! Secondly, my TV set was damaged. They exchanged it but the VOD did not work. They exchanged it again. Thirdly: The shower rapidly changed between ice-cold and super-hot -- too much of a hassle for a ***** hotel, I'd say... |
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| guest rating (travelling as an individual, not specified, over 60 years) |
(8,8 of 10)  |
Everything was very nice. The staff did a great job.
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| guest rating (travelling as an individual, on business, 31-40 years) |
(8,3 of 10)  |
Luxury rooms with great view.

Expensive to order via the hotels room service |
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