| guest rating (travelling as a couple, on business, over 60 years) |
(7,8 of 10)  |
Friendly staff, good breakfast, a good standard hotel.

As most "standard" hotels, no real atmosphere !The bar staff were friendly/helpful, but the bar very small for such a large hotel.The cafe was not in operation during our stay. |
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| guest rating (not specified, private, under 31 years) |
(6,5 of 10)  |
Excellent Location. Hotel staff are very friendly.
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| guest rating (travelling as an individual, on business, 41-50 years) |
(7,5 of 10)  |
very friendly staff

room equipment worn, should be replaced |
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| guest rating (travelling as a couple, private, 31-40 years) |
(5,2 of 10)  |
Air condition did not work and the temperature was in the 32 degree Celcius,breakfast buffet had multiple choices but some of the bread was moldy and old and some of the fruit foul. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(4,3 of 10)  |
Friendly staff at the front desk.
As a "Bahn comfort Card" customer, you get free fruits.

Air conditioning in the whole hotel did not work and could not be repaired in time. That is why I checked out after the first night.
Electronic key card did not work properly (although it was correctly coded); several tries to enter the room necessary.
Breakfast service staff overloaded with work (had to wait some time to get a fresh desk). |
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| guest rating (not specified, on business, 41-50 years) |
(6,5 of 10)  |
sehr freundliches Personal
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| guest rating (travelling as an individual, on business, 51-60 years) |
(9,0 of 10)  |
No quick check out offered.
Long queing on check out desk |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(8,0 of 10)  |
clean rooms, beds are good, the shower needed repair. 1x free local transfer in Frankfurt

internet was not working despite the fact that I upgraded to an executove room. |
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| guest rating (travelling as an individual, on business, 51-60 years) |
(8,1 of 10)  |
have stayed there several times; a very convenient hotel when travelling by train and very friendly staff; free WiFi internet access

None |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(8,9 of 10)  |
| good servics |
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| guest rating (not specified, not specified, not specified) |
(8,9 of 10)  |
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The only major problem with this hotel is that it gets extremely business for the trade fairs, and you may have to wait be sitted for breakfast. However, it does have a good gym and small sauna onthe top floor, although the cold water is not all tht it should be after a 90°C sweat! |
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