| guest rating (travelling with children, private, 51-60 years) |
(2,6 of 10)  |
 Hotel was a bit more run-down than claimed; bathroom door was warped and did not close properly; we were told that breakfast was included in our price, but then were charged 37 EUR for it. Staff was indifferent to this. |
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| guest rating (travelling as a group, on business, 31-40 years) |
(8,0 of 10)  |
 Good location in the city.
It seems to me that it is real to include breakfast for this price per one night. |
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| guest rating (travelling as a group, private, under 31 years) |
(8,8 of 10)  |
The room was a lot larger than expected. It was very clean and well maintained. The furnishings were comfortable and modern.
Room noisy since there was construction on hotel front as well as across the street. |
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| guest rating (travelling with children, private, 41-50 years) |
(9,3 of 10)  |
Very modern and clean hotel. Beds and pillow were very comfortable. Very spacious, great for families.
Very nice bathrooms.
Parking fees should be waived or discounted for guests of the hotel, too far to walk to the city center, specially during the winter months.Rooms do not have a safe. |
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| guest rating (travelling as a couple, on business, 41-50 years) |
(7,1 of 10)  |
| telephone fee is high,most of hotel don't charge local telephone fee. |
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| guest rating (travelling as a group, private, 31-40 years) |
(6,4 of 10)  |
Hotel rooms are nice and clean. Long period to enjoy your breakfast
Personal after the reception is not very enthousiastic |
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| guest rating (travelling as a group, on business, 31-40 years) |
(3,8 of 10)  |
Breakfast good.
Restaurant bad. Incompetent Service. |
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| guest rating (travelling as an individual, private, 31-40 years) |
(9,2 of 10) |
The hotel staff was very professional. The price, location and features (i.e. free WLAN in the lobby) are excellent.
There is an ongoing road side construction in front of the hotel (thanks to the city of Cologne!), but the rooms are quite and many offer a view across to the Chocolate Museum and the River Rhine. |
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