| guest rating (travelling as a couple, private, 31-40 years) |
(8,1 of 10)  |
 additional Goverment Tax was not included in pre-payment and was not mentioned by reservation.
Bad surprise!!! |
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| guest rating (travelling as a couple, private, 31-40 years) |
(5,9 of 10)  |
 Thomas the manager took care of my concerns after the hotel clerk at the desk seemed to ineffective and unable to assist. The concessionaier did an outstanding job in helping me and assisting me. Very impressive
Clerks at check in desk. Customer service skills were very poor. I was not impressed at all. Seemed to have a lazy kind of attitude like I am just here. |
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| guest rating (travelling as a couple, private, 51-60 years) |
(9,2 of 10)  |
A very pleasent experience to stay in this hotel in a very nice room and with splendid breakfast.
Poor service at front desk. Sour receptionist and without any smile - not good. |
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| guest rating (travelling as an individual, on business, 41-50 years) |
(7,1 of 10)  |
Great location, nice rooms.
Be aware, parking downtown is very expensive. Breakfast very poor for such a nice hotel. |
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| guest rating (travelling as a couple, private, 31-40 years) |
(9,1 of 10) |
Clear nice rooms.
Breakfast could be improved. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(8,4 of 10) |
| Concerning the internet page hotels.com: obviously the room type it is not forwarded correctly to the hotel as I reserved for the second time a double room but received a single room. When complaining at the reception I was informed that hotels.com just passes the number of guests to the hotel but not the type of room reserved... Room for improvement! |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(6,4 of 10)  |
Free internet connection available!
In spite of having reserved a double room I got a single room at first. The bath mat was rather dirty. Service in general was much better when I stayed in the hotel for the first time. |
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| guest rating (travelling as an individual, on business, 31-40 years) |
(6,3 of 10) |
modern room
central location
bad toilet paper
bad breakfast: for 17.50 euros i would have expected a better breakfast - no english language newspaper available, 'plastic' bread, juice from concentrate. |
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| guest rating (travelling as a group, on business, 31-40 years) |
(9,4 of 10) |
Rooms are small but very well equiped. Bathroom is great!
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| guest rating (travelling as a couple, private, 31-40 years) |
(7,0 of 10)  |
Clean room, good value for money, and a very central location in Amsterdam.
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| guest rating (travelling as a couple, on business, 51-60 years) |
(8,8 of 10)  |
wirklich ideale Lage
schöne angenehme Zimmer, sehr bequeme Betten
unbequemes Badezimmer - obwohl sehr ansprechend und schön - aber nicht wirklich funktionsgerecht
Frühstücksangebot ist leider sehr "ärmlich" und für die Leistung absolut zu teuer - auch im Hinblick auf den Zimmerpreis der in dieser Lage und Ausstattung sehr gut ist.
Das Personal ist auch nicht sehr freundlich - |
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