| guest rating (not specified, private, 41-50 years) |
(9,8 of 10)  |
 I was really impressed with this hotel. The price was very reasonable and location great. The most impressive bit, however, was the staff. Without exception they were the nicest, most helpful group of people I have met in a long time. There was not one of them who was not outstanding in their customer care. Well done, it's rare tofind that these days!
 No negative comments at all! |
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| guest rating (travelling as an individual, private, over 60 years) |
(7,2 of 10)  |
Having read previous guest reviews, I found the hotel and its staff much superior to previous reports, and I shall happily stay here again.
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| guest rating (travelling as a couple, private, 51-60 years) |
(6,1 of 10)  |
The staff all appeared to be very welcoming and friendly.
The bar staff and restaurant staff were friendly, but not necessarily competent. They were confused with courses, tables and who had ordered what. Although we were there for a very busy evening ie Valentine's Day, we did expect somewhat better. NB busy does not mean a reduction in quality or service. |
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