Contact & Service

Contact & Service

Would you like to book a hotel by telephone or do you have a question with regard to your booking?
Our experts are pleased to assist!

You can reach us day and night at 00800 - 112 112 00 free of charge* from many countries**.


**Argentina, Australia, Belgium, Czech Republic, Denmark, Finland, France, Hungary, Ireland, Japan, Korea, Lithuania, Luxembourg, Malaysia, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, Turkey, United Kingdom

From the following countries you can also reach us free of charge* and around the clock:

Austria: 0800-295279Indonesia: 007-803-011 0879
Brazil: 0021800-11211200Italia: 800 78 83 83
China: 4001-200534Latvia: 8002853
Canada: 18667739315Mexico: 001-8668778972
Croatia: 0800223129Russia: 810 800 112 112 00
Germany: 0800-5112111 South Africa: 0800981173
Hong Kong: 001800-11211200USA: 1800-3537158
India: 000-800-0016710
*Fees may be incurred for calls from the mobile network that are made overseas/from abroad (costs depend
on your mobile service provider). Calls to freephone numbers may incur connection charges in some countries. Please check
whether this is the case in your country.


From any other country you can reach us by calling +49-911-59832-16 (fees apply).



Are you interested in being listed on hotelinfo? Find out more!

Would you like to register your hotel with us, free of charge and with no obligation or are you already a hotel partner, but have questions about our service?

Your contact:
    HRS – HOTEL RESERVATION SERVICE
    Robert Ragge GmbH
    Blaubach 32
    50676 Köln
    Germany


If your hotel is based in United Kingdom please contact:
    HRS – HOTEL RESERVATION SERVICE LTD.
    The Triangle
    5-17 Hammersmith Grove
    London W6 0LG
    United Kingdom


If your hotel is based in Singapore please contact:
    Phone: +65-6580-2828
    Fax: +49-221-2077-664
    E-mail: apac@hrs.com
    Hotel Reservation Service Pte. Ltd.
    #23-07 PwC Building
    8 Cross Street
    Singapore 048424
    Singapore


Your contact person for queries about existing bookings:
    hotelinfo HI GmbH
    Office Nuremberg
    Hugo-Junkers-Str. 15- 17
    90411 Nürnberg
    Germany


Your contact person for commission and listing invoices:
    hotelinfo HI GmbH
    Office Nuremberg
    Hugo-Junkers-Str. 15- 17
    90411 Nürnberg
    Germany
Are you interested in a co-operation with hotelinfo

Get information or speak directly to your contact person:
    Mr. Peter Hildenbrand
    Mr. Jan Berghold
    Telephone: +49-911-59832-0
    Fax: +49-911-59832-11
    E-mail: business@hotel.info
    hotelinfo HI GmbH
    Office Nuremberg
    Hugo-Junkers-Str. 15-17
    90411 Nürnberg
    Germany
Are you interested in the hotelinfo Affiliate Programme? Get information

Your contact person will be happy to assist with any queries about a possible cooperation and your commission statement.
    Mirko Plass
Are you interested in the history of the company or are you looking for published press releases?

Get information or speak directly to your contact person.

    Ms Nicoletta Erlemann
    Tel: +49-911-59832-0
    Fax: +49-911-59832-1216
    E-mail: press@hotel.info
    Nicoletta Erlemann
Star rating are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions.