Contact & Service

Contact


Telephone 00800-11211200*

E-mail info@hotel.de

* Can be contacted from many countries free of charge - for more information please click here.
FAQ - Frequently asked questions
FAQ - Frequently asked questions
Here you will find the answers to the questions most frequently asked by hotel.de customers. Please click on the desired topic in order to open the questions and answers.
1. Personal Data
2. Booking
3. Cancellation/re-booking
4. Credit card details/Payment
5. Password/personal data
6. Rates / Offers
7. Corporate discounts
8. Newsletters
General FAQ for Affiliates
FAQ for travel agents
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1. Become a partner hotel
2. Your hotel on hotel.de
3. Log-in details
4. Invoices and payment
5. Additional marketing opportunities
6. GDS
7. Questions about reservations
8. Packages
1. Personal Data
2. Requests
3. Offers
4. Booking
5. Cancellation / Rebooking
6. Costs
Star rating are based on a self-evaluation by the hotel as well as the experiences of hotel.de and hotel.de customers. You can find details under Terms and Conditions.